EDID problem with 4k and UHD movies on Z1000 Pro

Discussion in 'HDD Media player(RTD 1619DR)' started by Yaniv Dayan, Apr 17, 2021.

  1. Yaniv Dayan

    Yaniv Dayan New Member


    I have a problem almost from the first firmware release of the Z1000 Pro. When I start a 4K (mkv) or a full UHD movie, zidoo starts but it fails to send the video information and I end up with blank screen.

    Sometimes when I pause the movie for a min, it works and the EDID the system switches to 4K. Sometimes, I play and pause for several min and than it switches.

    I'm clueless what to do. I have other 4K sources like Oppo 203 or Andorid streamer and it works like charm.

    The zidoo is connected to Marantz SR2012. The Marantz is connected to JVC 7500 projector .


    Playback/Automatic frame rate/Frame rate mode: Switch frame rate and resolution
    Display/HDMI Mode: Auto (3840x2160p 60Hz)

    Any suggestions until Zidoo will finally fix it ?
  2. rola

    rola New Member

    Have you tried connecting zidoo directly to the projector?
  3. Arek

    Arek New Member

    I have a similar problem, only I have colored stripes

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