EDID problem with 4k and UHD movies on Z1000 Pro

Discussion in 'HDD Media player(RTD 1619DR)' started by Yaniv Dayan, Apr 17, 2021.

  1. Yaniv Dayan

    Yaniv Dayan New Member

    Hi,

    I have a problem almost from the first firmware release of the Z1000 Pro. When I start a 4K (mkv) or a full UHD movie, zidoo starts but it fails to send the video information and I end up with blank screen.

    Sometimes when I pause the movie for a min, it works and the EDID the system switches to 4K. Sometimes, I play and pause for several min and than it switches.

    I'm clueless what to do. I have other 4K sources like Oppo 203 or Andorid streamer and it works like charm.

    The zidoo is connected to Marantz SR2012. The Marantz is connected to JVC 7500 projector .

    Settings:

    Playback/Automatic frame rate/Frame rate mode: Switch frame rate and resolution
    Display/HDMI Mode: Auto (3840x2160p 60Hz)


    Any suggestions until Zidoo will finally fix it ?
     
  2. rola

    rola New Member

    Have you tried connecting zidoo directly to the projector?
     
  3. Arek

    Arek New Member

    I have a similar problem, only I have colored stripes
     

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