A8 stops playing when Bluetooth remote connects

Discussion in 'Eversolo DMP-A8' started by Stephen Batty, Mar 16, 2025.

  1. Stephen Batty

    Stephen Batty New Member

    Sinse the last update when I switch my A8 on and start playing on turning the volume up the sound stops and the A8 goes back to the home screen, when this happens I get a brief message on the screen saying "Bluetooth remote connected" this is annoying as I then have to go back through the menus to start playing again, I have tried a factory reset and still no joy. It only does this once after switching the device on from standby?
     
  2. Dennis The Menace

    Dennis The Menace New Member

    Mine too , so not just yours.
     
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  3. Zacman

    Zacman New Member

    Mine does this too after latest update! Quite annoying really.
     
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  4. fulong

    fulong New Member

    Mine not, I only get the "Bluetooth remote connected" message for a couple of seconds.
    Version is v1.4.01
     
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  5. Stephen Batty

    Stephen Batty New Member

    Does the music stop playing and take you back to the home screen? Every time I get the message my music stops and the home screen comes up? I guess you wouldn't know unless you play something before you use your remote...
     
  6. Dennis The Menace

    Dennis The Menace New Member

    Yes, I have been asked to send a video to Eversolo, which I have just done. I will now test to see if this happens only after powering on the unit by pressing the volume button or remote starting using the Eversolo App. Being that the first communication with the remote causes this.
     
  7. Zacman

    Zacman New Member

    Yes,music stops and straight back to home screen. I've got into the habit of just pressing the info button before I start listening to anything!
     
  8. fulong

    fulong New Member

    Now, since I know about this issue, my A8 does ist too :confused:
     
    Stephen Batty likes this.
  9. Zacman

    Zacman New Member

    I imagine quite a few do it but lots of people probably don't use the remote control. Hopefully gets sorted soon
     
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  10. MarkD

    MarkD Member

    I have this issue too. When I start playing Tidal from ipad app and then press any button on the remote control (next track or volume up/down as example) playback stops, Eversolo A8 restarts (screen goes off and on) and I have to to back and start play again.
     
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  11. Dennis The Menace

    Dennis The Menace New Member

    Good news, I sent video and info to Eversolo and they have sent me a push notification to update firmware. The very latest is v1.4.05 after one attempt by me to replicate fault it seems to have fixed it!
     
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  12. Zacman

    Zacman New Member

    Great news! Any idea when the update will be rolled out for everyone?
     
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  13. WDitters

    WDitters Member

    Finally a solution it seems ... I was getting so frustrated with that issue ...
     
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  14. Dennis The Menace

    Dennis The Menace New Member

    I was assuming that this would be available to everyone with the same update version?
     
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  15. WDitters

    WDitters Member

    I read somewhere that 2 april is the release date for th enew firmware. Perhaps Zidoo are making an exception for people with this issue.
     
  16. Zacman

    Zacman New Member

    I will check mine out tonight and see if we get it early.
     
  17. WDitters

    WDitters Member

    AFAIK you can only get it early if you raise the issue via mail and upload a video demonstrating the issue. At least that's what I was instructed to do. I will have to ask my wife as I just left for a business trip :D
     
    Stephen Batty likes this.
  18. Stephen Batty

    Stephen Batty New Member

    Fingers crossed for the update soon!
     

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