Urgent: Eversolo control V1.3.35 crashes on my iPad

Discussion in 'Eversolo' started by kyama, Sep 30, 2024.

  1. kyama

    kyama Member

    It was automatically updated from V1.3.32 to V1.3.35, but it crashed and became inoperable.

    ###
    I wrote the version number incorrectly
    V1.1.35 is correct.
    ###

    I have attached an image of the analysis data at the time of the crash.

    The firmware of Eversolo DMP-A6 is V.1.3.30.

    IMG_0075.PNG
     
    Last edited: Sep 30, 2024
  2. kyama

    kyama Member

    The iPad is a slightly older iPad mini and iOS 12.5.7, is there anyone with the same environment?

    Also, is it working without any problems?


    My iPhone is running iOS 15.8.3 and this works fine, so it may be related to the device or iOS version.
     
  3. Kevin Dorr

    Kevin Dorr New Member

    I am having the same issue with the latest version of the Eversolo controller app on iOS 12.5.7 on my iPad. Mine also works correctly on my phone.
    On the iPad it starts but the UI immediately terminates.
     
  4. Kevin Dorr

    Kevin Dorr New Member

    I have a similar crash dump to the one reported by Kyama. I was using the controller without issue with an A8 until the last software update.
     
  5. kyama

    kyama Member


    Thank you for your information.

    The situation is the same as mine, where the UI closes immediately after startup. Even though the Eversolo Control App should work on iOS 12 or later.

    Looking at the contents of the Crash Dump, V1.1.35 may not have been properly built to run on iOS 12.5.7.

    We'll just have to wait for the development team to come back from China's National Day vacation.
     
    Eki Shaw likes this.
  6. Eki Shaw

    Eki Shaw Member Zidoo TECH Supporter

    Hi, please update to v1.1.38 on Apple store and see if the issue is solved, thanks
     
  7. kyama

    kyama Member

    I immediately installed V1.1.38 and tested it, but unfortunately it still crashes.

    It seems that the contents of the crash dump are exactly the same as in V1.1.35. (See attached image.)

    Please let me know if there is anything else I should test or if I need to obtain data for analysis.
     

    Attached Files:

  8. Eki Shaw

    Eki Shaw Member Zidoo TECH Supporter

    Got it, I have PM you, please check the message.
     
  9. Kevin Dorr

    Kevin Dorr New Member

    Eli - mine also crashes after updating to
     
  10. Eki Shaw

    Eki Shaw Member Zidoo TECH Supporter

    PM you as well, thx
     
  11. kyama

    kyama Member

    Eki-san、

    Unfortunately, the result is the same. (See attached image.))

    I have responded here for the convenience of attaching an image.
     

    Attached Files:

  12. Eki Shaw

    Eki Shaw Member Zidoo TECH Supporter

    Kyama-san,

    Thanks for the feedback, will check this soon
     
  13. kyama

    kyama Member

    Eki-san,

    I have tested it again, please see attached image.
     

    Attached Files:

  14. Kevin Dorr

    Kevin Dorr New Member

    Eki -
    Any update on this issue?
    Thanks,
    Kevin
     
  15. kyama

    kyama Member

    Eki-san,

    I have tested V1.1.43, please see attached image.
     

    Attached Files:

  16. kyama

    kyama Member

    This issue will be solved next release of Eversolo Control App.

    Many thanks to the Eversolo Technical Support Team and Development Team.
     
    Eki Shaw likes this.
  17. Eki Shaw

    Eki Shaw Member Zidoo TECH Supporter

    Hi Kevin, please download Testflight APP, then check and download the Eversolo control APP that we pushed to you on the testflight. Version v1.1.44 should work fine according to Kyama's feedback.
     
  18. kyama

    kyama Member

    Information:

    The newest version of Eversolo Control V1.1.46 works fine on iOS 12.5.7.
     
    Eki Shaw likes this.

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