Zidoo Z9X and Stuttering/Choppy video

Discussion in 'HDD Media player(RTD 1619DR)' started by lufc001, Oct 19, 2022.

  1. lufc001

    lufc001 New Member

    Hello All,

    I’ve got a Zidoo Z9X and was struggling with getting the audio sync sorted as it was out a little.

    I’ve downloaded the video on this site
    https://www.audioadvice.com/videos-reviews/how-to-set-lip-sync-calibration-home-theater

    However the video is choppy and the audio is dropping out constantly which makes this completely unusable to use for this purpose.

    I’ve reset the Zidoo Z9x, updated to latest firmware, swapped the HDMI cable, uninstalled ZDMC and even copied the file to the Z9X storage and still it does not play without the choppy playback.

    Can anyone shed any light on what might be going on here?

    The settings for my Zidoo Z9X are set as per the settings in this thread:
    http://forum.zidoo.tv/index.php?thr...for-rtd1619-players-vs10-sdr-pdf-added.82695/

    It’s got me beat, if I play this file from Plex from my Apple TV 4K it works fine.

    Here is a YT video of the issue to perhaps explain it better.
     
    Last edited: Oct 19, 2022
  2. Phil181

    Phil181 Active Member

    Sounds like a network issue with throughput. Plex would likely transcode to a lower bitrate for your Apple TV.
    Have you tried the same file on a USB drive to see how it plays?
    Are you using WiFi or Ethernet?
     
  3. lufc001

    lufc001 New Member

    I’ve got 1.0gbs local network and other files play fine and also loaded it to a usb and still the same issue.

    Even my 4K HDR rips play fine so I doubt it’s network

    If it wasn’t for the fact it plays fine on Apple TV I’d say it’s the video file itself.
     
  4. AngryVirginian

    AngryVirginian Active Member

    Post media info of the file?
     
  5. farhanito

    farhanito New Member

    Can confirm. My Z9x also struggles with this video.

    Here's the media info https://pastebin.com/YKrwvZ5n

    Code:
    *** General
    Complete name:  /storage/emulated/0/Download/audio-advice-lip-sync-calibration.mp4
    Format:  MPEG-4
    Format profile:  Base Media / Version 2
    Codec ID:  mp42 (mp42/mp41)
    File size:  393 MiB
    Duration:  3 min 33 s
    Overall bit rate mode:  Variable
    Overall bit rate:  15.4 Mb/s
    Encoded date:  UTC 2021-10-29 17:54:31
    Tagged date:  UTC 2021-10-29 17:54:34
    TIM:  00:00:00:00
    TSC:  60
    TSZ:  1
    
    *** Video
    ID:  1
    Format:  AVC
    Format/Info:  Advanced Video Codec
    Format profile:  High@L5.2
    Format settings:  CABAC / 1 Ref Frames
    Format settings, CABAC:  Yes
    Format settings, Reference frames:  1 frame
    Format settings, GOP:  M=1, N=30
    Codec ID:  avc1
    Codec ID/Info:  Advanced Video Coding
    Duration:  3 min 33 s
    Bit rate:  15.1 Mb/s
    Width:  3 840 pixels
    Height:  2 160 pixels
    Display aspect ratio:  16:9
    Frame rate mode:  Constant
    Frame rate:  60.000 FPS
    Color space:  YUV
    Chroma subsampling:  4:2:0
    Bit depth:  8 bits
    Scan type:  Progressive
    Bits/(Pixel*Frame):  0.030
    Stream size:  385 MiB (98%)
    Language:  English
    Encoded date:  UTC 2021-10-29 17:54:31
    Tagged date:  UTC 2021-10-29 17:54:31
    Codec configuration box:  avcC
    
    *** Audio
    ID:  2
    Format:  AAC LC
    Format/Info:  Advanced Audio Codec Low Complexity
    Codec ID:  mp4a-40-2
    Duration:  3 min 33 s
    Source duration:  3 min 33 s
    Bit rate mode:  Variable
    Bit rate:  317 kb/s
    Maximum bit rate:  406 kb/s
    Channel(s):  2 channels
    Channel layout:  L R
    Sampling rate:  48.0 kHz
    Frame rate:  46.875 FPS (1024 SPF)
    Compression mode:  Lossy
    Stream size:  8.09 MiB (2%)
    Source stream size:  8.09 MiB (2%)
    Language:  English
    Encoded date:  UTC 2021-10-29 17:54:31
    Tagged date:  UTC 2021-10-29 17:54:31
    
    
    
    
    Running time
    00:00.453
     
  6. lufc001

    lufc001 New Member

    Thanks for getting that! Glad to know it's the actual file and not me then. Shame i reset everything but probably needed to do it anyway. If nothing else apart from this file the Z9X is running more stable now so I can return the Shield Pro 4K i bought
     
  7. Vincenzo Boemi

    Vincenzo Boemi New Member

    Same for Elvis UHD ISO rip. With Dune all ok!
    Vincenzo
     

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