Eversolo iOS app on iPad won't connect to DMP-A8

Have you tried in another wifi network?

 

And how do you know how many people are affected by this?

 

I have not. I will take it to my buddy’s home to see if it works in his network.

Nevertheless, the error I get says “make sure A8 and your phone are in the same network”. Yes, both A8 and my phone are in the same network but the app does not find A8. I have several streamers (node, Marantz etc) which connect to their respective apps under the same WiFi network without an issue. To me, there is a problem which needs to be addressed by Eversolo. (Btw, I love A8 and will keep on using it even if I can’t use the control app)

 

And use his phone, not yours. Maybe you installed the same antivirus on all devices as I have? If still does not work then it is an A8 problem. Try this

https://www.eversolo.com/Support/support_guide/guide_target/eT0cpo5C7tneq7k9e[ld]3ulg==.html

factory reset, update the firmware to the last version (if necessary) and if you still don't succeed, then contact the dealer, I think you have a warranty.

 

Thank you. I will let you know how it goes.

 

Have you tried making a 2nd access point on your router that only supports 2.4ghz?

If there is something called band steering turn it off. Maybe its trying to force A8 to unsupported wi-fi mode.

Under security protocol is the setting WPA 2/3 in my case I had to set WPA 2 only. (don't try WPA 1 or just WPA it can be cracked by a fast phone).

I use wire so turned off wireless but when I have a problem I just have to fix it. ;-)

 

+me

iPad Pro 12" wouldn't detect the A8, gave up after a few attempts as I didn't need to control it from that one.

 

Hi again.

The connection problem is fixed. I had the smart connect mode on on my router. This mode uses a single SSID for both 2.4 and 5 GHz networks. I disabled this and connected to 2.4 GHz network on my iPhone. Eversolo app could connect to A8 right away.

 

I use a single SSID for both 2,4 GHz and 5 GHz and haven’t had any connection issues with my A8 or the A6 before it. I use Ethernet for the A8 (WIFI turned off) and have not experienced any big issues connecting to iPhone or iPad.