Zidoo Z9X no display on TV

Discussion in 'HDD Media player(RTD 1619DR)' started by SC Tan, May 3, 2025.

  1. SC Tan

    SC Tan New Member

    Have been using Zidoo Z9X regularly.

    Today saw the player power on but no display on TV. Confirm HDMI cables, connections, AV receiver are ok. Anyone got this problem and what should I do?
     
  2. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    Possibly a display mode problem - press the Resolution button on the remote successively, leaving a few seconds between presses to allow time for the TV to sync.

    If you use the app I think you can control resolution directly.
     
  3. SC Tan

    SC Tan New Member

    I tried pressing the resolution button but display does not respond. It looks like there is no signal detected because it is displaying the AV receiver logo which happens when there is no signal. I also tried connecting the HDMI cable directly to TV and still there is no signal. Is it possible to reset the player?
     
  4. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    The only way to reset is to perform the emergency flash procedure - if you decide to do this you must follow the instructions EXACTLY:

    How to flash Z9X
     
  5. SC Tan

    SC Tan New Member

    Yes I have done that and still no HDMI signal. Time to shop for a new media player (thinking to try out Dune HD).
     

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