The wifi driver update are in firmware version 1.0.0.13. Please connect your X9 with cellphone hotspot, then upgrade the firmware to version 1.0.0.13 (enable "receive beta version"). If still not works, please send email to support@luxsinaudio.com, we can send you firmware file for local upgrade.
Also here X9 cannot be controlled by app. Strangely enough, it does have an ip-address when I check the info on the device’s display, but I don’t see the X9 when I scan my network. Please sort this out asap. I have latest firmware 10.0.0.15 installed, but does not fix the issue. WiFi access point is a tp-link.
Would you please try to type in the X9 IP address? Click the “+” button on the top right of searching page
Hi, I have a Wi-Fi connection failed message when connecting to 5GHz. It works with 2.4GHz only. I tried with two units with updated firmware yesterday. Sadly, I own an ISP-provided router which I have to use. It is Huawei OptiXstar DN8245X6-10.
Would you please confirm if the WPA setting for both 2.4G and 5G are the same? Also, please move X9 close to you router and try again. Looking forward to you reply.
My X9 is less than half a meter from the router. Settings for both Wi-Fis look the same. I attach screenshots. Passwords are the same.
We received a similar report before and that user able to fix 5G connection issue by upgrade the router firmware. Would you please check if your Huawei router also have available firmware for upgrade? Also, please make sure your X9 upgrade to latest firmware 1.0.0.16
Sorry, it took that long, but I had to contact my ISP for a firmware update. My router is running the newest version via auto-update. My x9 is upgraded to 1.0.0.16.
No. What I meant is that I already had the newest router and X9 firmwares when posting about my issues with 5GHz Wi-Fi connection. It is still not working.
