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Hi, today I noticed a problem with my brand-new X9. When the brightness of the volume knob is set to medium or bright, there’s an unpleasant noise — a low-frequency whining sound, similar to capacitor or coil whine. It’s louder when set to bright. I only hear it when using IEMs. Is my unit defective, or could this be a software issue? Thanks in advance!
Thank you for purchasing the X9. We will look into the issue you mentioned right away and get back to you shortly
Today, as resellers, we started testing the Luxsin X9. When adjusting the volume to -25 and -26 dB, a popping sound can be heard in the headphones. The same issue occurs at -53 and -54 dB. It only happens when increasing or decreasing the volume, and we have identified the issue only at these two volume levels. What is the solution to this? Thank you for the information.
This is not an issue; it is a normal phenomenon. Users can hear popping sounds in their headphones when adjusting the volume. This occurs due to the operation of the R2R volume control system. When the volume adjusts from -25dB to -26dB, the sound may be slightly more noticeable as multiple relays activate simultaneously.
Don’t take it the wrong way — we really like the product. I’m just surprised that the popping occurs only at this specific volume level and not elsewhere.
The luxsin control APP does not support this function at the moment. I suggest you use web interface control while you nee landscape view on Ipad. Just type in X9 IP address in your Ipad browser (make sure Ipad and X9 connected to same LAN)
Got my x9 yesterday and Like it really! Two Questions: Is it possible, to route the equalized Signal to the Line outputs too? The HP EQ works fine with my Austrian Audio The Composer HP, more balanced and natural in all styles On my other HP Final Audio D 8000 DC Pro the EQ cannot really improve anything. For me it seems, the used measurements are not from this headphone. Is that possible?
Thank you for selecting Luxsin X9. Confirmed the eq setting can be applied to RCA/XLR output as well. For the profile of Final D8000 DC pro, I will check with our team again. you can also share the FR measurement for this HP to us for comparison in case you have it.
Will there be an option to set IP manually ? I have a private network with multiple WAN's and subnets, but X9 requires DHCP to be enabled, otherwise it won't connect to network and i need my network to be as static as possible, and i'm binding MAC adresses to IP of the device on router, to prevent unauthrized access and i would like to turn off DHCP . Thank You
I am going to inform our PM team on this fix IP address requirement to our PM team for review. Thanks for selecting the Luxsin X9.
