TMDB returning no results

Discussion in 'HDD Media player(RTD 1619DR)' started by richtomp, Apr 3, 2025.

  1. richtomp

    richtomp New Member

    Hello all. I have a weird issue. Starting last night, TMDB stopped returning results while importing/scraping. I rebooted the current firmware Z10 Pro, modem and router. Same. Went to the tmdb website and the titles were there.
    I then checked my second Z10 Pro, also current firmware, and the same thing is happening: zero results returned. I even typed in titles like Jaws and Star Wars, nothing. TV episodes are scraping fine.
    Any ideas?

    Thanks,

    RT
     
  2. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Zidoo Beta Tester Contributor

    TMDB issue.

    Being fixed.
     
  3. richtomp

    richtomp New Member

    Excellent. Appreciate the prompt response Mark.

    RT
     
    Markswift2003 likes this.
  4. Ralph P.

    Ralph P. New Member

    Greetings,

    I am having the same issue. Thanks Mark...

    Regards,
     
    Markswift2003 likes this.
  5. masterchipo

    masterchipo Member

    Please let me know or provide reliable information, as I don't log in to the forum every day, and I don't know why I'm no longer receiving notifications in my email.
    @Markswift2003 , you've always helped me with my Zidoo Z10 Pro. Could you add an @masterchipo or my username and @?
    Or maybe I regularly use TMDB.
    Thanks
     
  6. arie wijaya chandra

    arie wijaya chandra New Member

    Hello. TMDB down? Can’t use it.
     
  7. cacho

    cacho New Member

    Same here.
    The TMDB problem started on last tuesday in the afternoon (MET time). TVDB and TVMaze still working.
     
  8. Denishuat

    Denishuat New Member

    Hi, I have the same problem with my Z9X.
     
  9. Ikardash

    Ikardash New Member

    Hi all,

    Kind of glad I’m not the only one experiencing this issue:D Today, I noticed that my Zidoo Z9X stopped mapping movies—it scans the HDD but doesn’t recognize newly added movies. When I try to map them manually and search in TMDB, I get the message: “No related Movies or TV shows were found, please search for other keywords.” This happens with any TMDB search.


    Meanwhile, TVDB and TVMaze searches are working fine.


    Has anyone found a solution yet?


    Thanks in advance!
     
  10. StingerZ51

    StingerZ51 New Member

    Hi All,

    I also have the same issue. I've tested in both Zidoo's I own and I see the same behavior as reported. Any ETA when this will be solved? Will we require a new firmware to fix it? Thanks!
     
  11. crutzulee

    crutzulee Active Member

    Same boat... glad I came here to find out that I'm not the only after spending only a small amount of time and effort (renaming, rebooting) trying to rectify.. but would love to see this rectified....
     
  12. Dr.No

    Dr.No New Member

    Hello guys! Have the same issue, but TVMB is working perfect. I hope that there is fix on this issue. Thank you for posting this Hardware / software issue.
     
  13. 00Critical

    00Critical New Member

    So it is still down but I did find a 80% work a round: get Tiny Media Manager | Once it's set up use it to scrape all the data for the movies/TV you need to add | Now go to poster wall | Then to sources | Start an update but make sure to set NFO PARSE DEFAULT OPTION to PRIORITY
    This did allow me to add the two movies I needed to add. Once they fix the issue | Delete all the data in the movie's folder (but not the movie) then just set the NFO option back to the top option and rescan the drive and it should pull the TMDB data back down and work as intended. It's not a perfect solution but it did work pretty well.
    *** I would back up your poster wall first and save a copy else where - once you add the movies/TV shows and if all is looking good you can update the back up
    *** I also have my poster wall set up to use local art first as well so this might have helped
     
  14. Alberto Arebalos

    Alberto Arebalos New Member

    I am not the only one then. It is a form of consolation...:)
     
    Dr.No likes this.
  15. leonkoum

    leonkoum Active Member Zidoo Beta Tester

    Me too, i have the same problem....
    We need new fw update?
     
  16. Elias

    Elias New Member

    Same here with Z10pro, Today I resetted the library and tried to rescan all movies from a NAS folder and I get nothing from TMDB not 1 image.
    The Tv series the results was as expected.

    Is there any fix or will be available a new firmware to solve the problem?

    I have tried the solution with tinyMedia and worked very well.
     
  17. Ralph P.

    Ralph P. New Member

    Greetings,

    I have also found that the Tiny Media option works just fine in the interim.


    Regards,
     
  18. SBarnes

    SBarnes Member

    Any update on the TMDB, mine is not working either.
     
  19. Deano86

    Deano86 Active Member

  20. leonkoum

    leonkoum Active Member Zidoo Beta Tester

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