Streaming services won't start

Discussion in 'Eversolo DMP-A6' started by RuudB, Feb 10, 2024.

  1. RuudB

    RuudB New Member

    Hi,

    Today all streaming services embedded by eversolo app and on device itself won't start. This for Tidal, Qbuz, Deezer, etc.
    Internet radio and tidal connect works fine
    I did a reboot. No result.
     
  2. Alex Jones

    Alex Jones New Member

    I'm getting the same with tidal. Just a spinning circle. Then bad gateway.
     
    RuudB likes this.
  3. Uwe

    Uwe Member

    Starting today Amazon Music in Germany doesn’t work
     
  4. Aragones

    Aragones New Member

    After the new firmware update Tidal Music does not work in Spain
     
  5. Bergholdt

    Bergholdt Well-Known Member

    I too see an error with Tidal but Qobuz, Internet Radio, Radio Paradise, Calm Radio work just fine.

    Qobuz released a new app that forces you to login again. Maybe try doing that on another device first then come back to the Eversolo.
     
  6. maisonverte

    maisonverte New Member

    Same issue with Tidal today. i got the error message "The servers of TIDAL returned an unecpected error". is it possible to downgrade ?
     
  7. RuudB

    RuudB New Member

    Something has changed the last 15 minutes. All streaming services show their login screen. Except tidal which gives a server error now.
    Looks like they are working on the problem.
     
  8. RuudB

    RuudB New Member

    Tidal did work on the latest firmware so I don't that the issue is firmware related
     
  9. Uwe

    Uwe Member

    Amazon Music is working again
     
  10. RuudB

    RuudB New Member

    It appears that Tidal is working again now on the eversolo app.
     
    Alex Jones likes this.
  11. Cehb

    Cehb New Member

    Tidal is now ok
     
  12. Nutul

    Nutul Well-Known Member

    Wouldn't it be great if the next time someone experiences some Qobuz, or Tidal malfunctioning, doesn't post here?!? We all know that after a couple of hours at most the things get back to normal.
    Seriously, today about 20 / 30 messages for this futile, repetitive thing.
    Thank you, gentlemen.
     
    Kusalajoti Lens likes this.
  13. maisonverte

    maisonverte New Member

    This morning, TIDAL application is not able to connect. Deezer application is working fine. Same error message than yesterday for TIDAL
     
  14. RuudB

    RuudB New Member

    Same here. Third time in the last few days. Looks like streaming services become unreliable by eversolo.
     
  15. Michu-Pichu

    Michu-Pichu New Member

    Tidal is by me also not working, but what now? How can I fix it?
     
  16. Alex Jones

    Alex Jones New Member

    Having bought my a6 on Friday. I found it extremely useful to know there was issue and not it was a fault with my unit.
     
    Vinnie and zipe like this.
  17. IgorGalitsky

    IgorGalitsky New Member

    Is anyone here going to fix this problem?
     

    Attached Files:

  18. IgorGalitsky

    IgorGalitsky New Member

    "Clear the launcher data" solves the problem. Now Tidal is working .
     

    Attached Files:

  19. RuudB

    RuudB New Member

    Thanks for this solution.
    Mind that all your favorite radiostations are cleared and have to be made favorite again.
     
  20. Bergholdt

    Bergholdt Well-Known Member

    ‘Clearing the launcher data’ is a BAD idea.

    My library is now gone with all playlists and my widgets on the front screen.

    All my FIR filters on the A8 is also now gone.

    @mirror this function needs to be removed or a serious warning should be shown…

    This is more extreme than a factory reset. ALL MY SETTINGS HAVE BEEN RESET. Even my fav VU meter and Spectrum mode is back to the beginning.

    @mirror WTF, please do better. This is a disaster…
     
    Last edited: Feb 11, 2024

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