Oh I thought you were the other user met this issue @Garemz Hey, have you contact our support team? Actually if there's an agent nearby, the repair will be easier.
Update: The front panel and the screen need to be repaired. It's a hardware issue, which is not related to the .75 firmware.
I thought that might be the case. I don't think I've ever seen an update on any device cause symptoms that @Garemz has been experiencing.