FAQ & Tips | June 2026

Discussion in 'Guides & FAQs' started by Zidoo Support-Kim, Jun 25, 2026.

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  1. Zidoo Support-Kim

    Zidoo Support-Kim Well-Known Member SUPER Administrator Zidoo TECH Supporter

    Hello! I'm trying posting some tips and explanations for frequently misunderstood topics.
    The purpose is also to make these resources easier to find through forum search and keyword matching.


    1. [New] Official Guides
    On our new official website, these two pages may help you--
    *Guides for supported music services https://www.eversolo.com/musicservice/tidal.html
    Other Guides & Manuals: https://www.eversolo.com/en/support/faq

    2. Device Playlist/Cross-platform Playlist
    In your local library or integrated music services, tap the three-dot menu beside a track, album, or playlist and select the option to add it to a Device Playlist.

    Device Playlist Location:

    Simple Theme: Music Services--My Favorites--Device Playlists
    Classic Theme: Apps--My Favorites--Device Playlists
    upload_2026-6-25_18-1-1.png

    3. Album Artwork Recognition

    • Store the artwork image in the same folder as the music files
    • Recommended size: 500×500 or 800×800 pixels; 5 MB or smaller
    • Naming suffix: cover/folder/front
    • If there is only one image in the album folder, the system will automatically detect and use it.
    • When multiple artwork files exist in the same folder, the priority: cover<front<folder

    Complete Guide for Library(Matching Guidelines):
    https://www.eversolo.com/en/support/faq#faq-105-zidoo-eversolo-music-player-matching-guidelines

    4. Type from Aother Device (Synchronized Editing)
    Open the Screen function in the Eversolo Control app and tap the edit icon on the right side of the screen. upload_2026-6-25_18-25-39.png
    There'll be a text input field, allowing you to use your keyboard to enter text without tapping on screen.
    upload_2026-6-25_18-23-52.png
    *Not available in landscape mode on tablets


    5. HDMI OUT port on A6
    The HDMI OUT port on the A6 is designed as an audio-only output.

    Under the HDMI protocol, audio transmission requires a basic video signal to accompany it. For this reason, a blue screen may appear when the port is connected to a display.
    However, for harware reasons, it does not include video decoding or dynamic video output capabilities.


    -------------------​
    Suggestions are always welcome! I may update some of them here, or in future posts.
    This series is intended for concise tips, useful references, and commonly discussed topics with clear answers.
    *For bug reports, troubleshooting issues, feature requests, and firmware feedback, please continue using the corresponding sections.
     
    Eki Shaw likes this.

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