Thanks @Zidoo Support-Kim, not sure what you mean. After resetting the IP /DHCP, I restarted the router in fact I have restarted the router and A8 after each change to ensure correct IP (static/DHCP) assignment. The A8 has the same static IP address, but there still seems to be a glitch because of the way it needs to be setup and woken up. I have noticed that if I leave the A8 for more than 10/15 minutes and then try WOL, it will not WOL, not ideal. I have followed these steps and various combinations of them to get WOL to work, but it does not 100% of the time for me. I can get it to work 100% of the time after turning off the A8 and if it does not WOL - I MUST fully close the app and restart the app causing a rescan of the network and WOL will then work 100% of the time. Maybe it has something to do with the APP being forced to rescan the network and reawakening the connection??? Please note/remember I do have an A6 and A8 in my control app, maybe not many others have this and so it might not be an issue for them; Maybe the Control APP is getting the incorrect information or processing the wrong information? Maybe the APP is seeing the A8 as completely off rather than in standby mode ready for WOL? I AM clutching at straws here but some ideas to investigate? Various Steps and varying combinations/order followed to fault finding my WOL issue. 1- Set router DHCP off. 2- Set DMPA8 DHCP off. 3- Set DMPA8 IP Address Manually 4- Restart router 5- Restart DMPA8 6- Set DMPA8 DHCP on 7- Restart router 8- Set router DHCP on 9-Restart Router 10- Restart DMPA8 There must be an issue with the control app as I have exhausted my fault finding and my patience to be honest _ I've never had to do this level of setup/interrogation for any of my other networked devices. My yamaha AVR (which is 6 years old) has a warning if it can't be found see attached images. Maybe eversolo could investigate and have a similar toggle in the settings for network standby if the hardware and coding allow?
Hi Mikal. Have you tried using another phone? This issue could be caused by the port restriction from mobile phone.
You had me excited there for a minute, I tried an old iphone12, and WOL worked fine for about 20-30 times even waiting more than 10 minutes on a couple of occasions it worked...... However it too started behaving like my iPhone15. WOL would not wake up the unit, and only responding intermittantly. The only way to WOL was to close the app, restart and guess what WOL worked. If you think there is a port restriction on the phone can you point me to what might need changing and which port should be open, maybe I can give access in my router or Phone. Have you had any other reports from iPhones of similar issues?
YES and vice-versa. When either phone did not WOL I tried the other and it also did not WOL until i restarted the app (on either phone)
This need to restart the app sounds very "IP-address-changed" to me... Static IP on router side (reserve DHCP range...) Reboot the devices. All of them.
The problem is probably related to your network device. When the streamer is shut down for a period of time, the network device may restrict the communication port of the software, causing an exception. Is it convenient to try another network environment?
No. Unfortunate I don’t have access to any other network. I can send you some photos of my network settings or maybe any guidance what settings might be causing this? I am not a network guy, and so my router is as installed by my telecoms company. If a port needs to remain open can you give me the necessary details? Can you recommend 100% compatible routers? Thank you for your time investigating this.
You're welcome. Many thanks for your cooperation. Our developer recommends adding a second router of ASUS or Netgear.
I have a netgear orbi 3000 mesh access points running my wireless/hardwire network, my telecoms router is just used to connect to the fibre network. What settings should I look at, as maybe the Netgear ports are not opening as you suggested.
The mesh LAN is, IMHO, the culprit. A static IP should correct everything, but I have read here (or in some other forum, cannot remember) that even with static IPs there are some issues, especially when the device itself goes on stand-by.
Add a router next to the streamer for secondary routing, then connect the streamer to secondary routing, and the mobile phone also connects to it through WiFi. In this way, we can confirm whether it is caused by the network environment
Hi. Thank you for the advice, this has helped me trouble shoot and (so far) isolate and eliminate my issue. I decided to turn everything off. and turn everything back on one at a time checking, testing and making minor changes along the way. Settings/IP'/WiFi ID/PW have not been changed and remain as was prior to this fault finding mission. SO Having switched off the Netgear Mesh WiFi, and only operating the WifI with the original router, (the A8 remained hardwired and with same IP address); the WOL worked (all the time). But as my router wifi is limited in range, I then turned on only one Mesh unit (I have 3 in total). Turning on the Mesh Wifi BUT disabling the routers WiFi.(testing WOL a lot of times at after each change over). The WOL worked all the time - still no issues. I have now totally disabled the WiFi on the router only using it to access the internet (No WiFi access). The Mesh WiFi Network is now fully operational around my property. - SO FAR SO GOOD. Still No issues. THEN just as I thought everything was perfect. WOL fell over again. On further investigation I noticed that the router was connected to the network switch with 2 cables. Disconnection of one uplink embarrassingly for me seems to have cured the WOL anomaly. Faith restored in my A8 and especially Eversolo. The second cable may have been causing some sort of loop error, but not being a net-tech this is only my guestisumption. BUT hey after all this, WOL seems stable and currently working every time, NOW . Annoying as networks aren't my thing, and me thinking that most of my network is hardwired; never gave it a thought that a spurious cat6e would/could/should have been an issue..... Thank you both for your patience @Nutul and @Zidoo Support-Kim - got there in the end.. Now can we turn off the numerous 'tips/are you sure questions'??? Or at least have a toggle to turn on/off all confirmations as the user desires. It really got frustrating and annoying having to keep pressing the app three times every time to turn on WOL especially when trying to find the faults and testing.!!!
