A6 gen 1 loses Spotify connection every couple of songs

Discussion in 'Eversolo DMP-A6' started by Avantgarde, Mar 12, 2026.

  1. Avantgarde

    Avantgarde New Member

    I have a Spotify Connect problem with my Iphone 15 pro with IOS 26.3.1. with the new Spotify connect lossless firmware. Qobuz connect works flawless. Before the new lossless firmware I never had this problem. It feels like a random connection loss, sometimes 2 songs, sometimes 5 and in between. I have to play through Iphone first before reconnecting with the A6 in the Spotify app. Ideas?
     
  2. RodrigoDJ

    RodrigoDJ New Member

    I'm having the exact same problem, but with an A6 Gen2 and qobuz... driving me crazy. Happens with iphone, or mac, or even just using the native app on the a6
     
  3. Zidoo Support-Kim

    Zidoo Support-Kim Well-Known Member SUPER Administrator Zidoo TECH Supporter

    Hello all.
    Could you please confirm the Spotify app version on your iPhone?
    If possible, report a log can help our team to have a test of this issue.

    How to report a log:
    Navigate to Other Settings--Log report
    Please press the capture button, and try repilcating the process of the issues, then upload it.
    Don't forget to tell me the log's title and your MAC(you can send private message), thanks.
     
  4. Avantgarde

    Avantgarde New Member

    App version is: 9.1.28.2258

    Previous versions of Spotify gave the same problem, it started with the new lossless A6 firmware.
     
  5. Avantgarde

    Avantgarde New Member

    Do you think the culprit is clear without uploading a log? Not really easy for me to do. Spotify is unusable at the moment, maybe I can help you out in another way?
     
  6. Zidoo Support-Kim

    Zidoo Support-Kim Well-Known Member SUPER Administrator Zidoo TECH Supporter

    Noted.
    It's ok. This issue is waiting for the developers to test. If you can capture the log in the future, you can message me again : )
     

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