1.2.15 App issue with search

Hello @Support-Kim , I'd like to report an issue with music search on my DMP-A8 updated to 1.4.7.6. App version is 1.2.15 running on my MacBook M1 - Sequoia 15.5. When I do a music search my results come back categorized by Tracks, Artists, Albums, playlists and stations. The search provides results from all three of my streaming subscriptions - Apple Music, Qobuz and Tidal.- this is excellent. My issue is when I select results from Apple Music under the Artists, Albums or Playlists - The result is "There is currently no data". When I select a track from Apple music, the track plays as expected. This issue seems to be unique to the Macbook, as the global search function works as expected on my iPhone 15 running IOS 18.5

Edit: I've also noticed that I see "there is currently no data" when I select Apple Music (native App)

 

Hello there,

1. Currently, there're some issues which due to the system language. Please have a try that switching the language to English.

2. If the issue persists, please take a photo of it.

Thx.

 

Thanks for your reply @Support-Kim . See the pic attached when I select the Apple Music app: , I've also included two pictures of selecting a playlist from the Apple Music app after doing a search

 

Hello, this issue may caused by the connection of the Apple Music.
Here are the steps recommended:
1. Long press the Apple Music in "Apps" and select "Clean data".
2. Then launch and log in it.
3. Enter the Apple Music in Music--Streaming, and Start Authorization.


If the issue persists, feel free to message me : )

 

Thanks for the suggestion @Support-Kim . I followed the steps outlined above and nothing has changed. I'm still getting the same errors. This problem seems to only occur when using the Eversolo control app on my Macbook M1. (software revisions listed in my original post) Apple Music seems to work properly when I use the app on my iPhone as well as my Google Pixel Tablet (Android). Any way that you can get the app working properly on my MacBook would be greatly appreciated.

 

Sorry to hear that. Could you please take a screenshot of the filter?

 

Hi @Support-Kim , sorry for the delay.
Please see the attached screenshot

 

Hello. Could you also record the process of the issue on your Macbook? We will try to replicate it then figure it out.
BTW, nice track from LP : )

 

Good morning @Support-Kim - I don't see any way to attach a video clip to this thread. Can you please assist or tell me where I can send it via email attachment

 

Yes, you can send it to this email: kim@zidoo.tv
Thx.

 

Hi there, the video is well received, and this issue has been on investigation. Thank you for your feedback!

 

Thank-you. I'm happy to test any changes made with my Mac