"ZIUI Cool has stopped" message

Discussion in 'ZIDOO X9S' started by iwonajwrona, Jan 25, 2018.

Tags:
  1. iwonajwrona

    iwonajwrona New Member

    Hello everyone.
    Yesterday, my daughter shot down the box manually because she couldn't turn it off with remote. Today I can't turn on my X9S box. Massage "Unfortunately, ZIUI Cool has stopped" is popping up constantly every couple seconds.
    I tried to unplug the device to reset it, but it didn't help.
    What can I do to fix the problem?
    Please, advice.
    Thank you in advance.
    IW
     
  2. bob

    bob Active Member Zidoo TECH Supporter

    Can you describe your problem with photos?
    thanks
     
    iwonajwrona likes this.
  3. iwonajwrona

    iwonajwrona New Member

    It's hard to take a photo, because screen is black and pop up message is white bright. Basically as I said, when I turn on the device, it doesn't load, after a few seconds message is popping up. It stays for 2 seconds, then screen is black, that again message is popping up, over and over again. We try to do the factory restart. It didn't help.
     
  4. anton rutteman

    anton rutteman New Member

    I have the same problem nothing works anymore
     
  5. szefo

    szefo Active Member

Share This Page