Zidoo Z9X Pro - problem with 3D mode

Discussion in 'HDD Media player(RTD 1619BPD)' started by Dmitry Grinenko, Jan 7, 2026.

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  1. Dmitry Grinenko

    Dmitry Grinenko New Member

    My TV supports 3D (Philips 50PUS6809/60).
    I bought a Z9X Pro to watch BD3D.ISO
    When I turn on viewing ISO, TV goes into 3D mode, but instead of an image, I see stripes at the top of the screen.
    I tried different HDMI cables (including the original Philips HDMI 2.1)
    Another Blu-ray player shows normal 3D.
    I'm attaching a picture. What should I do?
     

    Attached Files:

  2. Deano86

    Deano86 Active Member

    improperly ripped/ muxed 3d file... MediaInfo report on the file in question?
     
  3. Dmitry Grinenko

    Dmitry Grinenko New Member

    DISC INFO:
    Disc Label: DespicableMe4(2024)BD3DRmx(Ash61
    Disc Size: 31,144,384,072 bytes
    Protection: AACS
    Extras: Blu-ray 3D
    BDInfo: 0.7.5.6
    PLAYLIST REPORT:
    Name: 00000.MPLS
    Length: 1:34:23.657 (h:m:s.ms)
    Size: 31,144,206,336 bytes
    Total Bitrate: 43.99 Mbps
    VIDEO:
    Codec Bitrate Description
    ----- ------- -----------
    MPEG-4 AVC Video 22865 kbps Left Eye / 1080p / 23.976 fps / 16:9 / High Profile 4.1
    MPEG-4 MVC Video 12002 kbps Right Eye
    AUDIO:
    Codec Language Bitrate Description
    ----- -------- ------- -----------
    Dolby Digital Audio Russian 448 kbps 5.1 / 48 kHz / 448 kbps / DN -31dB
    Dolby Digital Audio Russian 640 kbps 5.1 / 48 kHz / 640 kbps / DN -31dB
    Dolby Digital Audio Russian 384 kbps 5.1 / 48 kHz / 384 kbps / DN -31dB
    Dolby Digital Audio Ukrainian 640 kbps 5.1 / 48 kHz / 640 kbps / DN -31dB
    Dolby TrueHD/Atmos Audio English 3723 kbps 7.1 / 48 kHz / 3339 kbps / 16-bit (AC3 Embedded: 5.1 / 48 kHz / 384 kbps / DN -27dB)
    SUBTITLES:
    Codec Language Bitrate Description
    ----- -------- ------- -----------
    Presentation Graphics Russian 2.446 kbps
    Presentation Graphics Ukrainian 0.674 kbps
    Presentation Graphics Ukrainian 43.134 kbps
    Presentation Graphics English 34.050 kbps
    Presentation Graphics English 48.927 kbps
    FILES:
    Name Time In Length Size Total Bitrate
    ---- ------- ------ ---- -------------
    00000.SSIF 0:00:00.000 1:34:23.657 31,144,206,336 43,992
    CHAPTERS:
    Number Time In Length Avg Video Rate Max 1-Sec Rate Max 1-Sec Time Max 5-Sec Rate Max 5-Sec Time Max 10Sec Rate Max 10Sec Time Avg Frame Size Max Frame Size Max Frame Time
    ------ ------- ------ -------------- -------------- -------------- -------------- -------------- -------------- -------------- -------------- -------------- --------------
    1 0:00:00.000 0:03:30.376 21,502 kbps 33,090 kbps 00:01:33.176 29,465 kbps 00:01:11.321 28,053 kbps 00:01:05.899 112,099 bytes 842,043 bytes 00:01:33.593
    2 0:03:30.376 0:04:58.924 23,239 kbps 32,661 kbps 00:07:28.489 28,809 kbps 00:07:18.646 26,932 kbps 00:07:16.269 121,158 bytes 884,982 bytes 00:08:29.300
    3 0:08:29.300 0:02:43.661 22,559 kbps 33,329 kbps 00:08:35.223 30,646 kbps 00:08:31.177 27,201 kbps 00:08:29.926 117,613 bytes 891,311 bytes 00:08:32.303

    ...

    26 1:22:36.743 0:04:21.886 22,654 kbps 35,620 kbps 01:26:19.382 27,888 kbps 01:23:24.374 26,058 kbps 01:25:09.395 118,110 bytes 899,153 bytes 01:26:19.424
    27 1:26:58.630 0:02:13.048 24,298 kbps 39,082 kbps 01:27:39.045 30,976 kbps 01:28:13.830 28,358 kbps 01:28:31.472 126,676 bytes 802,639 bytes 01:27:30.453
    28 1:29:11.679 0:05:11.978 23,982 kbps 34,352 kbps 01:31:17.805 31,795 kbps 01:31:14.927 30,586 kbps 01:31:10.298 125,050 bytes 635,877 bytes 01:33:09.917
    STREAM DIAGNOSTICS:
    File PID Type Codec Language Seconds Bitrate Bytes Packets
    ---- --- ---- ----- -------- -------------- -------------- ------------- -----
    00000.SSIF 4114 (0x1012) 0x20 MVC 5663.575 12,003 8,497,232,044 46,265,093
    00000.SSIF 4113 (0x1011) 0x1B AVC 5663.575 22,865 16,187,532,708 88,055,089
    00000.SSIF 4352 (0x1100) 0x81 AC3 rus (Russian) 5663.575 448 317,092,608 1,769,490
    00000.SSIF 4353 (0x1101) 0x81 AC3 rus (Russian) 5663.575 640 452,981,760 2,654,190
    00000.SSIF 4354 (0x1102) 0x81 AC3 rus (Russian) 5663.575 384 271,795,200 1,592,550
    00000.SSIF 4355 (0x1103) 0x81 AC3 ukr (Ukrainian) 5663.575 640 453,096,960 2,654,865
    00000.SSIF 4356 (0x1104) 0x83 Atmos eng (English) 5663.575 3,723 2,636,035,088 18,230,267
    00000.SSIF 4608 (0x1200) 0x90 PGS rus (Russian) 5663.575 2 1,731,551 9,725
    00000.SSIF 4609 (0x1201) 0x90 PGS ukr (Ukrainian) 5663.575 1 477,327 2,669
    00000.SSIF 4610 (0x1202) 0x90 PGS ukr (Ukrainian) 5663.575 43 30,537,035 174,436
    00000.SSIF 4611 (0x1203) 0x90 PGS eng (English) 5663.575 34 24,106,025 138,740
    00000.SSIF 4612 (0x1204) 0x90 PGS eng (English) 5663.575 49 34,638,303 198,440

    https://rutracker.org/forum/viewtopic.php?t=6704530
     
  4. Dmitry Grinenko

    Dmitry Grinenko New Member

    Anybody help me?
     
  5. Deano86

    Deano86 Active Member

    IF you truly want help, you need to put out some more info... for example: the MediaInfo report from your problem file that I requested.? Or, the smartest thing would be to get rid of the ISO file by opening it with MakeMkv and making a movie only mkv file.. that will always play perfectly.
     
  6. Dmitry Grinenko

    Dmitry Grinenko New Member

    Thanks for understanding.
    It's not just one problematic file. Any file in 3D mode is displayed like this. I installed the MediaInfo program.
    As an example, I give the JSON file generated.
     

    Attached Files:

  7. Deano86

    Deano86 Active Member

    That type of MediaInfo report is not viewer friendly, but from I can tell it doesn't appear to be a normal 3d file... it should be MVC format with multiple views...with a reference to Multiview count.. for example "2" and a Multiview layout... for example "both eyes laced in one block (left eye first)" something like that.. But I only use frame-packed 3d and not side by side or over under formats.. in case that what your files are... ?
     
  8. Dmitry Grinenko

    Dmitry Grinenko New Member

    Please provide me with a link to a known-good BD3D.ISO file.
    I want to make sure the problem is with the file itself, and not with the TV or the set-top box.
     
  9. Deano86

    Deano86 Active Member

    My advice: If you truly want perfect 3d playback then don't mess with ISO files... and when you download files, you take your chances.. you need better sources, obviously. Or, better yet, purchase your own 3D titles and rip them yourself.. then you will get full resolution high quality 3d viewing. If your downloads were properly ripped/muxed, they would be playable in your Zidoo..
     
  10. Dmitry Grinenko

    Dmitry Grinenko New Member

    I bought Zidoo specifically for viewing ISOs. My Vontar X4 handled the converted files perfectly.
    I was annoyed by manually switching to 3D mode in KODI

    UPD: My another TV LG shows "Invalid signal format" when I tried to play a file on it. Maybe the problem is still in the Zidoo?
     
  11. Deano86

    Deano86 Active Member

    No... it plays properly ripped/muxed 3d files just fine.. I have lots of them... your problem is with your files.
     
  12. Dmitry Grinenko

    Dmitry Grinenko New Member

    Please give me a link to a known good 3D file. I'll test it on it.
     
  13. Deano86

    Deano86 Active Member

    I don't have any links for you... I don't download shared/pirated movies.. my 3D movie files are all my own rips or remuxes from my own discs.
     
  14. 3DBuff

    3DBuff Well-Known Member

    Hi @Dmitry Grinenko, I have two Z9X (not Pro) players and zero issues with all 3D ISO images. Your screenshot from Philips TV (LCD display with active glasses) looks like some sort of unsupported signal.
    Make sure the Zidoo is set for Auto Resolution and Refresh Rate. Don't try to push 60 Hz or 4K to the TV with 3D ISO frame packing (2 full HD screens per frame). Your TV won't like it.

    Here is a link to 3D ISO sample files:
    https://kodi.wiki/view/Samples#3D_Formats
     
  15. ugfurman

    ugfurman New Member

    I bought the Zidoo 9x Pro to replace a Pioneer BDP-LX55 for 3D viewing. It supports 3D output, but it's nowhere near as good as the Pioneer.
     
  16. MIGUE

    MIGUE New Member

    Hello everybody, ho are you? I am new here and my name is Migue from Spain. Nice to be in this forum. I have one question. I have a Zidoo Z9X Pro but I have some problem with ISO3D. In the halfway through the movie, the video starts skipping and the audio jumps. It only happens when the movie is about halfway through, and the video and sound skip the whole time. Has this happened to anyone else? I have firmware V1.0.95. If I update my Zidoo Z9X Pro to this Beta update V5.0.68, will the problem be fixed? Thank you very much.
     
  17. 3DBuff

    3DBuff Well-Known Member

    That sounds like a network bandwidth limitation more than 3D issue. Are you on wifi connection? Can you play large UHD rips without any problems?
     

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