I'm writing to you because I'm having a problem with some of my MKV files. I primarily use my Zidoo to play concerts in MKV format. For some of my concerts, Zidoo acts as if there are no chapters... even though there are, since most of the time I created them myself (with MKVTOOLNIX). I'm sure of this because when I play this same file via Plex, Plex sees my chapters... I should point out that this doesn't happen on all my MKV files, but only on certain ones... If anyone has a solution, I'm all ears... PS: I don't know if this can help, but when I go to the menu of my MKV, it doesn't show me the Blu-ray menu (where the chapters are).
All of my concert films that I ripped myself have song chapters that can be skipped back and forth to... But, as you should be well aware of by now.. Zidoos do not always do well with playing some films using full menus ... especially ISOs... but FWIW, the few concert films that I do have seem to show the menu and i can select individual songs from the menu when selecting the play the BDMV option...
Can you provide a MediaInfo report of one of the offending files - If chapter selection doesn't work and if the BluRay Menu option doesn't show chapters then there aren't any chapters in the file that the box can recognise, but I know from experience that creating chapters in MKVToolnix isn't a problem.
Général Identifiant unique : 187212823429311518999565140574408325910 (0x8CD7E0D5C037B6A618BDA9997FC0BB16) Nom complet : C:\Users\Utilisateur\Videos\Yungblud - Live WEB 1080p H265 PCM 2.0 BZH.mkv Format : Matroska Format, Version : Version 4 Taille du fichier : 3,65 Gio Durée : 1 h 20 min Débit global : 6 501 kb/s Débit im/s : 25,000 im/s Nom du film : Yungblud - Live Date d'encodage : 2025-07-21 15:49:29 UTC Application utilisée : mkvmerge v92.0 ('Everglow') 64-bit Bibliothèque utilisée : libebml v1.4.5 + libmatroska v1.7.1 Vidéo ID : 1 Format : HEVC Format/Infos : High Efficiency Video Coding Format, Profil : Main 10@L4@Main Identifiant du codec : V_MPEGH/ISO/HEVC Durée : 1 h 20 min Débit : 4 835 kb/s Largeur : 1 920 pixels Hauteur : 1 080 pixels Facteur de forme l/h : 16/9 Type de débit im/s : Débit im/s constant Débit im/s : 25,000 im/s Espace de couleurs : YUV Sous-échantillonnage de la chrominance : 4:2:0 (Type 0) Profondeur binaire : 10 bits Bits/(Pixel*Image) : 0.093 Taille du flux : 2,71 Gio (74%) Bibliothèque utilisée : x265 4.1+1-1d117be:[Windows][GCC 13.2.0][64 bit] 10bit Paramètres d'encodage : cpuid=1111039 / frame-threads=4 / numa-pools=28 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=1920x1080 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-eob / no-eos / no-hrd / info / hash=0 / temporal-layers=0 / open-gop / min-keyint=25 / keyint=250 / gop-lookahead=0 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=25 / lookahead-slices=4 / scenecut=40 / no-hist-scenecut / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=1 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / no-strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=4 / selective-sao=4 / no-early-skip / rskip / rskip-edge-threshold=0.050000 / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=0.75 / psy-rdoq=4.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=22.0 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=0 / ipratio=1.40 / pbratio=1.30 / aq-mode=1 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=1 / transfer=1 / colormatrix=1 / chromaloc=1 / chromaloc-top=0 / chromaloc-bottom=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / scenecut-aware-qp=0conformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0 / no-vbv-live-multi-pass / no-mcstf / no-sbrc / no-frame-rc Par défaut : Oui Mode forcé : Non Gamme de couleurs : Limited Coordonnées de chromaticité : BT.709 Caractéristiques du transfert : BT.709 Coefficients de la matrice : BT.709 Audio ID : 2 Format : PCM Paramètres du format : Little / Signed Identifiant du codec : A_PCM/INT/LIT Durée : 1 h 20 min Type de débit : Constant Débit : 1 536 kb/s Canal(aux) : 2 canaux Échantillonnage : 48,0 kHz Profondeur binaire : 16 bits Délai vidéo relatif : -40 ms Taille du flux : 883 Mio (24%) Titre : PCM 2.0 Par défaut : Oui Mode forcé : Non Menu 00:00:00.000 : The Funeral (Live From The Shrine) 00:03:51.000 : Zombie (Live from BLUDFEST) 00:09:14.000 : California (Live at Dingwalls, London) 00:12:57.000 : Fleabag (Live At The Whisky A Go Go) 00:16:31.000 : Changes (Live From Villa Park - Back To The Beginning) 00:22:16.300 : Happier (feat. Oli Sykes of Bring Me The Horizon) (Live From Japan) 00:26:33.000 : Anarchist (Live From Wembley) 00:29:33.500 : I'm With You (feat. Avril Lavigne) (Live from The Yungblud Show) 00:33:19.000 : Lowlife (Live From Marigny) 00:37:13.800 : Life On Mars (Live At A Bowie Celebration 2021) 00:41:02.000 : Zombie (Live sur OUI FM) 00:45:05.000 : Mars (Live From BLUDFEST 2024) 00:49:39.700 : When We Die (Can We Still Get High) (Live Acoustic) 00:54:32.000 : Polygraph Eyes (Live At The Viper Room) 00:59:15.000 : The Funeral (Live Acoustic) 01:02:53.700 : California (Live From Wembley) 01:06:35.800 : Fleabag (Live from the 2021 MTV EMAs) 01:10:36.700 : Zombie (Live in the Radio 1 Live Lounge) 01:14:47.200 : Self Esteem (with The Offspring) (Live at OPENAIR GAMPEL 2024)
No idea why that doesn't work - it looks normal, and as I say, if I add chapters from MKVToolnix they're recognised just fine. So I haven't got an answer I'm afraid. If you want to post the file to mega or similar and PM me a link I'd be happy to have a look at it.
I can't send you the link by PM because I have this message: Your content can not be submitted. This is likely because your content is spam-like or contains inappropriate elements. Please change your content or try again later. If you still have problems, please contact an administrator. I tried with a 1fichier link and a mega link but it's the same Can you give me an email address so I can send you the link?
Yeah it's because you don't have enough posts to bypass the spam filter yet. I'll PM an email address.
Ok - yeah, weird - A Z9X Pro (Realtek 1619BPD) won't see the chapters. Also tested an old Z9X (Realtek 1619DR) and that wouldn't see chapters either. But tested on a current Z9X 8K and that sees chapters fine... There's definitely something odd in the way the chapters are muxed in. If I export the chapters as an XML file, remove them from the file and then re-import them with MKVToolnix, they work... Code: <?xml version="1.0"?> <!-- <!DOCTYPE Chapters SYSTEM "matroskachapters.dtd"> --> <Chapters> <EditionEntry> <EditionUID>16141692983909880752</EditionUID> <EditionFlagDefault>1</EditionFlagDefault> <ChapterAtom> <ChapterTimeStart>00:00:00.000000000</ChapterTimeStart> <ChapterUID>2795061212783911785</ChapterUID> <ChapterTimeEnd>00:03:51.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>The Funeral (Live From The Shrine)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:03:51.000000000</ChapterTimeStart> <ChapterUID>1118936028961555878</ChapterUID> <ChapterTimeEnd>00:09:14.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Zombie (Live from BLUDFEST)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:09:14.000000000</ChapterTimeStart> <ChapterUID>11451487915054726324</ChapterUID> <ChapterTimeEnd>00:12:57.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>California (Live at Dingwalls, London)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:12:57.000000000</ChapterTimeStart> <ChapterUID>526211505510387204</ChapterUID> <ChapterTimeEnd>00:16:31.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Fleabag (Live At The Whisky A Go Go) </ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:16:31.000000000</ChapterTimeStart> <ChapterUID>4955156586226359762</ChapterUID> <ChapterTimeEnd>00:22:16.300000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Changes (Live From Villa Park - Back To The Beginning)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:22:16.300000000</ChapterTimeStart> <ChapterUID>17653792368104842034</ChapterUID> <ChapterTimeEnd>00:26:33.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Happier (feat. Oli Sykes of Bring Me The Horizon) (Live From Japan) </ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:26:33.000000000</ChapterTimeStart> <ChapterUID>2641496230607120577</ChapterUID> <ChapterTimeEnd>00:29:33.500000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Anarchist (Live From Wembley)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:29:33.500000000</ChapterTimeStart> <ChapterUID>9812911082617677877</ChapterUID> <ChapterTimeEnd>00:33:19.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>I'm With You (feat. Avril Lavigne) (Live from The Yungblud Show)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:33:19.000000000</ChapterTimeStart> <ChapterUID>5002960217608685723</ChapterUID> <ChapterTimeEnd>00:37:13.800000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Lowlife (Live From Marigny) </ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:37:13.800000000</ChapterTimeStart> <ChapterUID>84993811761281378</ChapterUID> <ChapterTimeEnd>00:41:02.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Life On Mars (Live At A Bowie Celebration 2021)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:41:02.000000000</ChapterTimeStart> <ChapterUID>5297225964839583604</ChapterUID> <ChapterTimeEnd>00:45:05.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Zombie (Live sur OUI FM) </ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:45:05.000000000</ChapterTimeStart> <ChapterUID>14488697974108105328</ChapterUID> <ChapterTimeEnd>00:49:39.700000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Mars (Live From BLUDFEST 2024)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:49:39.700000000</ChapterTimeStart> <ChapterUID>16401710319924203591</ChapterUID> <ChapterTimeEnd>00:54:32.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>When We Die (Can We Still Get High) (Live Acoustic)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:54:32.000000000</ChapterTimeStart> <ChapterUID>2631402465727659005</ChapterUID> <ChapterTimeEnd>00:59:15.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Polygraph Eyes (Live At The Viper Room)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>00:59:15.000000000</ChapterTimeStart> <ChapterUID>5786987463270114196</ChapterUID> <ChapterTimeEnd>01:02:53.700000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>The Funeral (Live Acoustic)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>01:02:53.700000000</ChapterTimeStart> <ChapterUID>12475700739291463136</ChapterUID> <ChapterTimeEnd>01:06:35.800000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>California (Live From Wembley)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>01:06:35.800000000</ChapterTimeStart> <ChapterUID>5638861310398788835</ChapterUID> <ChapterTimeEnd>01:10:36.700000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Fleabag (Live from the 2021 MTV EMAs)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>01:10:36.700000000</ChapterTimeStart> <ChapterUID>1677586267292899081</ChapterUID> <ChapterTimeEnd>01:14:47.200000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Zombie (Live in the Radio 1 Live Lounge)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> <ChapterAtom> <ChapterTimeStart>01:14:47.200000000</ChapterTimeStart> <ChapterUID>3724826928017932260</ChapterUID> <ChapterTimeEnd>01:20:20.000000000</ChapterTimeEnd> <ChapterDisplay> <ChapterString>Self Esteem (with The Offspring) (Live at OPENAIR GAMPEL 2024)</ChapterString> <ChapterLanguage>und</ChapterLanguage> <ChapLanguageIETF>und</ChapLanguageIETF> </ChapterDisplay> </ChapterAtom> </EditionEntry> </Chapters> So you've done something odd but I don't know what
It's very strange, yet I created two files with exactly the same settings (only the videos change), and on one, it plays the chapters, and on the other, it doesn't... Then I went back to my file, where the chapters weren't playable because I noticed that some videos were distorted during encoding. So I re-encoded these videos and encoded the audio in a different format, and then, strangely, the chapters played.