Z9x 6.0.35 ht 4.0 no sound in preview

Discussion in 'HDD Media player(RTD 1619DR)' started by JS_racer, Oct 7, 2020.

  1. JS_racer

    JS_racer Member

    Hello, not sure if its just me, but i seemed to have lost sound in tbe previews.
    Hdmi raw, downmix off, sample rate on.

    Not sure what changed, was gone a few weeks, just got back and was playing with the box again.
    Sound in media works fine

    Thanks so much for your time

    Update, it has sound, just very very quiet. My denon for movies is say - 20 or so, for preview i have to raise substantially and its still very quiet.
     
    Last edited: Oct 8, 2020
  2. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Are you sure also that sound comes out raw. Maybe you need to increase the volume slider here?
     
  3. JS_racer

    JS_racer Member

    im sorry, i dont understand...
    i have had the audio on raw since i first got the box, yesterday i tried auto, no change...
    volume slider ?? like the volume on the remote for the z9x ?? (oops, i'll dig the remote out, forgot about that... harmony user)
    thanks for your time.
     
  4. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    RAW isn't always RAW. Music Player uses the Android driver e.g and is affected by the volume control on your remote indeed.
     
  5. JS_racer

    JS_racer Member

    So embarrassing, found the volume on the remote, lol
    My smart dune d1 used a fixed volume, so can i use that as an excuse......

    Glad it was dumb user error, thnks again for your time.
     

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