v1.1.47 Beta version for Z9X 8K/Z30 PRO/Z3000 PRO/UHD8000

Next update as far as I know.

 

No, I currently have both hooked up to the same Denon x4800h downstairs. I have a Marantz Cinema 50 upstairs I could test with as well, but my guess is they will act the same.

 

Confused now - so two Z30 Pros, one has the problem and one doesn't on the same amp?

Different HDMI inputs presumably, so maybe that's a clue?

 

Bah, I meant Z20 Pro (not Z30 Pro). I have both a Z3000 Pro and Z20 Pro connected to the same Denon downstairs. I do not have the issue with the Z20 Pro. Sorry for the confusion!

 

Ok - I don't know what I did differently to yesterday, but I can replicate this now!!!

On scrubbing the timeline backwards (RW) I can get a 125ms delay in video.

Brilliant!

Just got to make the replication bullet proof to send to the devs when they're back in a couple of days...

This only seems to happen with TrueHD Dolby Vision files and it doesn't matter whether it's output in HDR, SDR, VS10 or not VS10.

The HDR and SDR test patterns are unaffected. Also oddly, THD Atmos is unaffected.

Also only seems to happen at 23.976fps (probably 23>30) and doesn't affect 60fps (probably 59>60).

 

Hmmm, that's progress I guess haha. You mention Dolby Vision files, so are you saying you can't replicate with the spears and munsil TrueHD clip? I've done most of my testing with that file and I originally noticed the issue with a remux of BR2049, which in my case is only HDR10

 

I can only replicate with Spears and Munsil TrueHD DV file from the new disc.

Doesn't happen with HDR10 or SDR TrueHD files from the old disc, or the HDR10+ TrueHD file from the new disc.

 

Mark
Will the HDMI handshake issue be resolved in the upcoming update? Whenever I turn on the Z3000 Pro, there is no display, and I often have to restart the Zidoo or, in some cases, both the TV and Zidoo simultaneously. This issue is particularly frequent when the soundbar is powered on before the Zidoo, in which case I consistently experience no display. Notably, I do not encounter this problem with the Dune 8K.
Each time I power on my Zidoo device, the display quality varies. Sometimes, the colors appear natural, as they should, with HDR and DV providing good, balanced tones. However, at other times, the colors are overly saturated, or the image appears excessively sharpened. The display quality seems inconsistent with each power cycle, and I am unsure why this happens. Has anyone else experienced this issue?

 

Not a clue what's going on there.

Oversaturated colours usually means the source is outputting SDR and the display is stuck in HDR. This is a display issue and not a source one.

 

That's good news that you can replicate it!

For me, the A/V Sync issues happens on any TrueHD track, Atmos or not and the video has nothing to do with it, even normal 1080p blu-rays have the problem if the audio is TrueHD, for example Ghost of Mars Blu-ray Rip (MKV as I only use MKVs).

Tried disabling Auto lipsync on the AVR on HDMI6 where my Z9X 8K is and the problem remains.

I think we need Auto lipsync because something must be doing the A/V sync on the players that work correctly like on my Z9X Pro or Nvidia Shield with Plex App where I never get these A/V Sync issues. I do have the sync issues on the Dune Pro One 8K or Ugoos AM6B+ though but they are not exactly on the same audio types I think.

Nvidia Shield -> No A/V Sync issues (used it tons back then with Plex App so I know it was fine... one shield started getting A/V Sync at some point, switched to my other backup one and all is fine again and no A/V Sync)
Z9X Pro -> No A/V Sync issues (although I think on some DTS HD I could find some but it may be the file... I used the Z9X Pro a lot and mostly it's OK)
Dune Pro One 8K -> Some A/V Sync issues (I did not test tons on that player as it interests me less but I think it's more on DTS-HD than TrueHD on the Dune that I have A/V sync problems)
Z9X 8K -> A/V Sync issues as I described here on these forums, on TrueHD and DTS-HD but it's clearer and more certain on TrueHD. No A/V Sync issues on any dolby digital (DD+ Atmos included) or AAC Stereo, Opus Stereo.
Ugoos AM6B+ with CoreElec -> Some A/V Sync issues on TrueHD also and maybe others, didn't test that much but I do need to put the 150ms audio delay on 23.976 or 24fps UHD TrueHD movies.

You would think the actual player is doing the correct A/V synchronization since some players work correctly and others don't with the exact same setup?

One thing the 3 players with A/V Sync issues have on my setup is they are all AMLogic based. Nvidia is, well, nvidia based and Z9X Pro is Realtek based. When I tried an Amazon Cube there were no A/V Sync either.

What is your HDMI chain on your test setups?

Mine is pretty simple:

Z9X 8K -> Yamaha AVR -> TV (Video only to TV)

The TV definitely adds video rendering lag with all it's processing yet there is no sync issues on Z9X Pro or Nvidia Shield so something must be doing the sync but it's kind of a mystery to me, especially since I do not use any eArc in the chain.

Anybody has any ideas what does the A/V Sync in my HDMI chain for the Z9X Pro or Shield?

 

i have only 1 file so far that shows the lip synch issue
Thats Spy who shagged me , full 17gig makemkv rip from bluray disc ( found this yesterday while testing VC1 not playing for someone on another thread )

Audio for that is immediatly in 150 ish m/s lag ,straight from play start
Play same file on my Z9X Pro and zero issues

ALL other files ive tried have zero or so small its imperceptible ,audio synch issues

Im ripping Gravity bluray and will test in a few since thats 1080p 5.1 MA but 99 percent of movies i watch are 4k and not seeing the issue on MA DTSX or Atmos
ill add in how gravity goes soon and ill try fwd and rvse too

Played with it a lot trying forward play reverse play and cant get it to fail on audio synch

Lol ,realized later it was ma not TrueHD
Just checked Godzilla Minus one ,which has TrueHD japanese audio track and that was in synch too going forward or reverse then play

Z30 8k to denon 3700h to Panasonic oled

 

Apparantly the handshake issue between Zidoo Players and Marantz / Denon receivers is an ongoing issue, which in my case dates back to my first Z1000pro and later a z2000pro and Marantz Sr7013 receiver

I partly solved this issue as following.: I use my beloved Logitech Elite Remote to start my activity "Watch Mediaplayer" in this activitiy
the Elite first starts my LG Oled C25 TV than my Marantz Cinema 40 and lastly the Z3000pro.

Most of the times this works a okay, but sometimes I get the dreaded "NO SIGNAL"msge. hence the initial handshake went wrong.

I even had it last week when I was watching a series, and started the next episode that I got the No signal error.

So this means that even that I succesfully watched episode 1 stopped same and started episode 2 the zidoo did not communicate further with the Marantz anymore.
(Zidoo and or Marantz problem?)

I solved this by adding a new input setting in this activity "BlueRay hdmi input so by quickly switching to this input and
than swithing back to Hdmi input Mediaplayer this results in Picture back on my TV.

So the Marantz and also assume Denon receivers and or Zidoo players are really picky in the Handshake sequence / marriage.

In the past I tried different Hdmi cables also contacted Marantz but nobody is actually accepting any responsibility.

I trust you have already tested the following.:

1 swith tv on 2 swith on you receiver wait till its fully started and lastly start your zidoo mp.

In my case starting Manually results in basically no problems, and most of the times using my Elite Remote also works fine with
the rare exemption.

Just tested my Cinema 40 from a cold start it takes 13 seconds to complete the start up, on my sr7013 it was approx 9 seconds.

This might explain the initial handshake issue, but not whilst switching between episodes.

nb.: i also occasionally get a green picture, assumed this was a result of the processor getting stuck, by restarting the mp the picture is than fine again.

 

Latest issue is:

I switch to the Zidoo after say 24 hours.

Go to the Poster Wall and I'm greeted with 'No Posters' .

No amount of faffing around can get them back, I have to restart the unit and boom everything back as it was.

So I literally have to restart the Zidoo every time I want to use it.

This didn't happen initially and the only thing I have changed is turning on some options with HDMI-CEC.

I might test turning off HDMI-CEC but really I'm getting a bit fed up beta testing this firmware.

Oh, also have the handshake issue seeing as I have a Denon AV amp as previous poster mentioned.

 

As @Markswift2003 always says - "CEC is the work of the devil"

 

Yep. CEC is the work of the devil and should never be used.

 

I was waiting for you to quote yourself

 

Always do

 

Disagree. Fortunately my experience with HDMI-CEC since I installed new Z9X 8K is quite good. From the first moment it works flawlessly under my config Z9X 8K > AVC-X6700H > TV LGC34 by default setting (all on). I've simply changed Z9XPro with Z9X 8K.

 

Are your movie collections stored in a NAS? Remember that it needs some time to wake up from hibernate, as common practice. In my case, it happens that box needs like almost 40-60sec to recover all the information from the NAS.

 

That doesn't matter because it holds a local cache of thumbnails, or it should have.
I think we are still a few updates away from the resolving these issues we see every day.
For me, its display dimmer. When the unit shuts off itself after a day or two, and I then power it on, the dimmer is on bright even though it's on medium in settings.
The only big issue here is that we are a paying beta testers...