Can anyone recommend a proper moulded PSU with the correct polarity, voltage, current, barrel size etc for the Z9X 8K? I'm not a fan of the janky euro to UK convertor plug.
I'm surprised you got a euro plug - where did you get it? This'll do the job perfectly: https://www.amazon.co.uk/Supply-Adapter-Converter-Transformer-Security-black-35/dp/B0CX4Z8M9X
Oh, ok - I'm sure mine came with one with interchangable head rather than a euro adapter - difficult to tell as I have hundreds of the bloody things! - anyway, that Amazon one will do the trick.
Futeko was kind enough /s to send me (an American) a modular adapter with a single Euro plug and a EU to US adapter, so I had to grab something that's actually acceptable from Amazon. Doubt I will order from Futeko again.
I don't think you can expect a UK supplier to supply US power supplies - same as if I order from the US - I know whatever I order will come with a US power supply - but I'm surprised they send out euro power supplies - but I'm guessing that's not up to them and rather what the chinese exporter sends. But I always thought Italian mains sockets were the worst. Until I went to the States. Holy crap - how you guys don't have more electrical fires is beyond me . (actually I love Italian mains sockets - slightly dangerous, but uniquely, and beautifully Italian!)
Not sure I agree. He advertises fast shipping to the US and Canada and from what I understand he has an exclusive deal to sell the z9x model to North America, which prevents Summit from selling it over here. The stock at the Amazon store is hit and miss and I'm not sure what kind of support you'd get if you ordered from the official Zidoo store and ran into issues down the line. Finally, I've ordered from Futeko before and received a US adapter. It would have been nice to at least get some communication or maybe a slight discount so I could get an adapter on Amazon. What was is the box isn't acceptable to me.
Did you contact @futeko.com to ask why? I'm certain if they'd been supplied units with US power supplies they'd send them.
For Zidoo products with an external PSU (Z9X 8K and Z30 Pro of the current generation) we supply European Europlug PSUs with high quality UK sourced adapters for other countries (including the UK). Our product listings make this very clear, both in the description and the FAQ. We do this because Europe has historically been our largest market. We have never supplied a US external PSU as standard for a Zidoo product. For products with an internal PSU we supply a C13 cable appropriate for the location, this may be where the confusion comes from. There is no deal between us and Zidoo to prevent any product being sold anywhere. The only deal that exists works in the opposite direction to prevent us selling UHD8000 to the US & Canada. I guess to protect Summit.
All current Zidoo / Eversolo models do auto voltage range from 100V - 240V so we are talking the plug only. Changing it or getting an adapter should never be a serious problem? Yes UK (and also South African) plugs are huge in size.
It needs to be 12Volt 2 amp 24watt power supply. Amazon.com: DC 12V 2A Power Supply Adapter 24W AC Adapter 100-240V 50-60Hz to DC 12V 2A Power Adapter Transformer with 5.5mm x 2.5mm DC Outlet Plug for CCTV Camera LED Strip Light Routers [DC 12V 2A] : Electronics I will be getting one of these when my Z9x arrives.
If you have multiple HDDs attached then more than 2A will be beneficial. The player will only use the amperage it needs.
