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Problem with 4K HDR and sound bar Sony

Discussion in 'ZIDOO X9S' started by pakpoom, Jan 7, 2018.

  1. pakpoom

    pakpoom New Member

    Hi,

    I am experiencing problem with 4K HDR passthough from my sound bar when upgrade from firmware 1.4.12 to 1.5. My configuration is below

    Zidoo x9s ---> Sound bar SONY CT370 --->LG SJ800T (in US SJ8000)

    I was able to play 4K HDR content using default player app in Zidoo and get HDR logo at 24Hz and 30Hz. I just upgrade to new version of firmware but I can't get HDR content working as before. I can get 4K. DTS/Dolby HD Audio working fine. I've try many of option like enable HDR in setting, use auto mode switching both 4K and 1080p. try HDMI sync to version 2.0 and 1.4 even change new HDMI 2.0 cable. No luck for the new firmware so I decide to roll back to 1.4.12 instead.

    Anyone can help me for the solution? Do I have to stick with old firmware?

    Thanks
     

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