movie matching system not working

Hello,

Today, after a year of having my zidoo z20 pro the movie matching system is not working. Every movie file ive added since yesterday is unmatched and when i go to enter manual matching, system cant find any match, on popular films. I've restarted the zidoo. Is it just my problem of are others having the same problem?

How can i fix it?

 

It’s a known issue as of mid-late last week. The Zidoo relies on The Movie Database (TMDB) online to match movies, and there is an issue seemingly related to an API key / token expiring.

This will likely require a firmware update that we are all waiting on.

It’s super frustrating, but all we can do is wait and hope, as Zidoo apparently does not communicate with customers in any way.

 

Very few companies communicate with their customers these days. I suspect the cold clammy hand of the corporate lawyers! “Say nothing!” Do not acknowledge ! I’m sure it will be fixed fairly soon as they have too much to lose if it drags on too long.

 

Sorry we have a Chinese Qingming Festival holiday, regarding the matching problem of the poster wall application, we released a quick fix version.
version: v4.3.37_Beta
download: http://apidl.zidoo.tv/app/zidoo_poster_1619B_v4.3.37_Beta.apk
download: http://apidl.zidoo.tv/app/zidoo_poster_S928_v4.3.37_Beta.apk
1. Fixed the problem of occasionally not being able to obtain trailers
2. Optimized the TV series matching function
3. Fixed the problem of occasional crashes

 

Which file for a UHD3000?

 

Thanks. Seem like this is an update to the home theater poster wall app and not a firmware update, is that right? How do we apply this fix?

 

If either of the files are correct for your machine then all you do is pop the appropriate file on a memory stick and plug it in and in media manager Zidoo will then ask you what you want to do is the usual process.

 

Thanks. I never loaded an apk before. I went to http://<zidoo_ip>:18888 which seems to be an upload/install web UI. It’s in chinese, but you click the button, upload the file from your machine, and I guess it auto installs it.

I am up and running. Thank you Zidoo team, you really came through and frankly, surprised me. Well done

 

So I'm sweating on a release for the 1619DR machines.

 

• 1619DR(Z9X/Z10 Pro/Z1000 Pro/UHD3000/NEO X/NEO S): http://apidl.zidoo.tv/app/zidoo_poster_1619_v4.3.37_Beta.apk

 

Great I missed that. Thanks

 

Great - update worked perfectly, everything working again. Thank you

 

Hi, Zidoo S2600 user here, movie scraping and matching now works, thank you very much for the update. However I got an interesting bug: I don't get any movie info (plot, artists, imdb point, year, file info etc) if I use any listing method other than the bulk poster view. I just get an empty page. In the bulk poster view, we just get poster names first and if I click a poster, I get all movie info without any problems. However it's not case with other listing methods where movie info is supposed to come on the first page with poster names. Could you check?

Also trailers are still not working.

 

For UH8000, which file a use?

 

Home Theatre 5 Update / TMDB Fix v4.3.40 (AMLogic S928X models) | Zidoo forum

 

Worked fine! Tks a lot

 

I have a Z9X Pro and installed the APK (169B) but it is still not working. Also I can see that the version of Home Theatre is still 4.3.03. I uploaded the APK and installed it multiple times with the APK Installer. It says "Installation complete" but version remains the same and movie matching still not working.

 

Same here. Also the Z9X pro. Downloaded the update. Still not working. Please fix it.

 

Just to make sure there is no confusion, this is the apk to install for 1619BPD chip set:
https://apidl.zidoo.tv/app/zidoo_poster_RTD1619B_v4.3.40.apk

Works perfectly on my Z20 Pro

 

That last APK worked! It is different from the ones metioned before though. Thanks!