Long term problem: Zidoo Z9X not seeing certain folders in SMB share from time to time

Hi,
I experience the same problem as described above on my Z9X: The drive (from a Synology NAS) was always seen, but now I‘ve got 0/0 files onthis disc, apparently. The disc still works and is accessible from my mac and still working with my other Zidoos ( Z1000, 3000 (same gen as the Z9X) and Z2000pro). Very strange… To be sure what you mean by « dummy »-folder. Is this an ´alias’-folder in Mac-language? Thanks in advance

 

It is simply an empty folder.

 

ah ok, thank you! That’s even easier. After accessing the disc via the Media app, the videos are now also refound by Hometheater 5 ‍. It can’t be an IP-Problem as the other 3 drives from the the same NAS still worked…

 

This thing is really weird. On one of my 4 disks this trick is not necessary. But i have not checked if it is also necessary with the newest HT5 Beta. I always use fixed IP adresses for all devices.

 

I’m not sure the “Dummy” folder idea will resolve the problem, at least for me. My first folder is “3D” and that’s seen. It’s my “4k Blu-ray” that’s not seen, so in the middle of my 5 subfolders.