Issue with new UHD5000

Whoa, somehow I missed your last post, Mark. I'm now in possession of an HDFury VRROOM and what I am seeing is interesting.

Yes, I have all inputs set to Enhanced.

I made those changes and my test movies played fine. When I change those Color Settings back to YUV 444 10 bit the problems start again and the weird thing is the input on the the Vroom is showing:

VIDEO TX0:
2160P24 369MHz RGB 8b

When I see RGB 8-bit I'm thinking the Zidoo is trying to output DV. Well, my Samsung OLED doesn't support DV and it's doing this when I'm not even playing a movie with DV. I tried using one of the built-in custom EDID (4K60Hz-HDR10) and it still does it. When I look at my default EDID it's showing DV: Not supported so I don't know what is going on here. Next, I changed HDR from Auto to Map HDR10. I play an HDR movie and it works fine. I play a DV movie and it still sends RBG 8-bit. I try two move DV movies and they work. The difference is the one that sends RGB 8-bit is 24Hz and the other two are 23.976. I need to see if I can find some more 24Hz DV movies and see if they have the same issue.

If you think of any more tests you want me to run, let me know. I'm really tempted to flash this thing and try some of the older firmware to see if they act any differently.

 

Here is my EDID if you want to take a look or modify it and have me test

 

Well, I found another 24Hz DV title and it works fine as long as HDR is set to map HDR10. If I change it to Auto it does the RGB 8-bit thing.

Edit: Last test for tonight I hooked my 2000 Pro with the same exact settings and plugged into the same input on the HDFury and the problem movie works fine and outputs 4K24 370MHz 444 BT2020 10b HDR as expected

 

Yikes, the more I look at this the more confused I get. I started playing with the DAC audio settings, which AFAIK shouldn't have an effect on this, and I got video to work on the problem movie but there was no audio. I stop the movie and try playing it again immediately and it goes back to screwing up the video. Reset the DAC settings to default and start toying with the regular Audio settings. Usually use auto and no downmix, but that ain't working. Switch to two channel and downmix and I get video and audio. Stop the movie and try playing it again immediately with the exact same settings and it does the same thing as the previous test where the video is screwed up again. There is no combo that works every time, which kind of makes sense because the default settings should work when I'm using a modern AVR. It's as if making these little changes in settings temporarily resets things to where the video will work, but only for one handshake.

Edit: Lol still not done. Set resolution to 4k 24Hz, all other settings are Mark's recommended. Try playing problem movie and it doesn't work. Do a reboot and try the movie again right away with same settings. Doesn't work. Wait a minute and launch the movie yet again with the same settings and it decides to work. Video and audio. 4K24 370MHz 444 BT2020 10b HDR

WTF is going on here?? How did the 5000 devices get so jacked up

The standout culprit to me is why is the 5000 outputting 2160P23.977 369MHz RGB 8b when I have Map HDR10 set. I start the movie and hammer on the web gui of the Vroom and I can see that is what it is outputting. I switch over to the 2000 Pro and use the exact same settings and it correctly outputs 4K24 371MHz 444 BT2020 10b HDR. I never see it output RGB 8b at any point. Using a custom EDID on the Vroom with no DV doesn't make a difference, but that shouldn't be a surprise since the default EDID on the 5000 correctly shows DV is not supported in my chain.

 

Well I just flashed to the original firmware and the issue does not exist lol.

What do you think - should I try updating the firmware incrementally and test in between or go straight to the latest?

 

Hi, i think you should do this (see my schema below).
This schema can help you to have the latest version without issue for you.
Nota bene : The version number is just for the example.
Hope this can help you

 

Ok - first point - that report of 2160P24 369MHz RGB 8b is really weird unless you've set the Zidoo to output 8bit RGB for 4K23~30.

On the face of it there doesn't seem much wrong with your EDID except the Audio is restricted to 2Channel Linear PCM. Which is odd.

I just loaded the EDID, and if I play either an HDR file or a DV file. the Vertex reports an output of:

4K23.974 444 BT2020 10b HDR 371MHz as expected.

The first thing to do is reboot the Vrooom - I've seen these devices misreport modes before. Also check discrepancy between the web interface report and the OSD report. The OSD is the accurate one if things go awry on the web interface.

 

The rgb 8-bit thing was legit as I ended up rebooting the Vroom and factory defaulting it several times (I was playing with the Vroom edid settings eventually) and it continually popped up. I also moved the 5000 back downstairs to see if anything changed (Marantz upstairs, Denon downstairs). Not surprisingly nothing changed. They are very similar AVR, of course.

But like I mentioned it looks like a factory flash got rid of the issue. I will upgrade to the latest firmware again later today and check back in.

 

Check the scaler settings on the Vrroom (should be turned off) - that's the only thing I can think that would cause that.

 

Upgraded to 1.0.95 tonight and the issue popped up right away.

 

The original issue? Loss of signal when HDMI resyncs?

When it does this what does the Vrroom say the video/audio mode is?

 

Yeah, same issue where it tries to output rgb 8-bit. Vroom is at default settings

 

Another thing that's odd, the Vrroom shows 2160P24 369MHz RGB 8b but 2160P24 8bit RGB is 297MHz not 369MHz. That makes no sense.