Hi, my original Zidoo IR remote control has stopped working with zidoo x5, but it works well with tv. On my part, - I installed fresh batteries in the IR remote control, - I enabled the remote in setting but it doesn't work. How i can fix it? Many thanks in advance.
Can anyone help me? I have a valid guarantee and I purchased a product that doesn't work properly, so I need support about that! There are anyone of the Zidoo tech support that can help me and explain how guarantee works?
Can you control it by mouse? Did you do something unusual to box before the remote control failed? like flash it?
Yes I can control it by mouse and by smartphone, but with remote contol i can't. I can use it only with tv. I didn't do anythink of unusual to box, normal using of it.
I bought it on ZidooDirect EU Amazon. I think that the problem is form the device, because the buttons that control the tv (set, av/tv, power, vol+,vol-) work with the TV!
I have the same problem, the receiver stop working suddenly. The remote still working just fine to control the tv but it won't work with the zidoo x5. Also the air mouse via usb is working. Any suggestions how to fix the problem ?