HDMI In; video freezes after a period of time, audio is ok.

Discussion in 'HDD Media player(RTD 1295)' started by videobruce, Jul 30, 2025.

  1. videobruce

    videobruce Active Member

    Transferring local material via the 'In' port, the recording video freezes after between 20 to 60 minutes with the audio intack. Never had a problem before, any ideas? Would loading a fresh image file work, over a full reset? I haven't tried either. This is with a x10.
     
  2. videobruce

    videobruce Active Member

    I did re-load a fresh 'image' file, then updated the F/W with the latest version (v2.1.45, but NO difference except for the file sizes are now 2x the size they were before (separate problem)

    I took the 4TB drive out and replaced it with the slightly older 3TB (both WD one 'Blue' the other 'Red' and made a number of 'test' recordings. NONE failed.
    I took the 4TB and ran a number of HDD tests and none failed! SMART tests (short and extended) all passed. A surface scan passes, no bad blocks.

    Any fresh ideas since none of this makes sense. :confused:
     
  3. videobruce

    videobruce Active Member

    I guess no one here uses or even tried to use all the features of this and the 2 models following this (Z10 & Z10 Pro) that have the same feature.

    I was also having a intermittent issue of playback stopping out of no where forcing me to restart the video. Every time, the location where the playback stopped played right thru with no issue. It did seem to increase after the unit was been in use for a longer period of time (say over 2 hours making me think it was a 'thermal' problem.

    In my list of troubleshooting I even swamped power supplies (can be a problem over a period of time with other devices), but there didn't seem to make any difference.
     

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