hard disk that blocks the uhd 3000 player because[Solved]

Discussion in 'HDD Media player(RTD 1619DR)' started by vipkekko, Jan 14, 2021.

  1. vipkekko

    vipkekko Member

    I have a 14 tb sawed hard disk as soon as I insert it inside the player the system freezes and the player turns off as this happens, the disk inside the pc works
     
  2. DELUCAS

    DELUCAS Well-Known Member

    I always have player powered off before inserting a hard drive in .
     
  3. vipkekko

    vipkekko Member

    [QUOTE = "DELUCAS, post: 143011, member: 13198"] Ho sempre il lettore spento prima di inserire un disco rigido. [/ QUOs
    Si inserito spento
     
  4. DELUCAS

    DELUCAS Well-Known Member

    With player powered off
    And drive installed does player power on ok ?
     
  5. vipkekko

    vipkekko Member

    [QUOTE = "DELUCAS, post: 143013, member: 13198"] Con il lettore spento
    E l'unità installata si accende correttamente? [/ QUOTE]
    Si ,si accende , poi va in blocco e si spegne
     
  6. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Be sure it is not a 4Kn type of drive with 4K logical and physical sectors. More of these will appear now that the 16 TB limit is approached.
    These work with W8 and W10 but not with W7 or Android.

    Have a UHD3000 on order and will be able to test that model too very soon.
    Always report the brand and model of HDD used.
     
    Last edited: Jan 16, 2021
  7. vipkekko

    vipkekko Member

    SEGATE ST14000VE0008 questo e il modello di hard disk
     
  8. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Mysterie solved but a fix should be applied avoiding at least a crash. The problem is not unique for UHD3000 but applies to all Zidoo models including Android based players of other brands.
    https://tweakers.net/pricewatch/1559044/seagate-skyhawk-ai-14tb-st14000ve0008-dc/specificaties/
    Sectorsize is 4K native (=4Kn) which is not good. Not usable for Android!
    Already expected these HDD's not to work, but that they make the box crash is unexpected.

    You need to watch/check this before buying (above all very big and fast NAS) drives.
    More and more drives will be of this type.

    Update 25-01-2021: Happens with all HDD's bigger than 10 TByte but only on UHD3000!
     
    Last edited: Jan 26, 2021
  9. vipkekko

    vipkekko Member

    [QUOTE = "Nice Monkey, post: 143137, member: 4756"] Mysterie risolto ma dovrebbe essere applicata una correzione evitando almeno un crash. Il problema non è unico per UHD3000 ma si applica a tutti i modelli Zidoo, inclusi i lettori basati su Android di altre marche.
    https://tweakers.net/pricewatch/1559044/seagate-skyhawk-ai-14tb-st14000ve0008-dc/specificaties/
    Sectorsize è 4K nativo (= 4Kn), il che non va bene. Non utilizzabile per Android!
    Già mi aspettavo che questi HDD non funzionassero, ma è inaspettato che causino il crash della scatola.

    È necessario guardarlo / verificarlo prima di acquistare unità NAS (soprattutto molto grandi e veloci).
    Sempre più unità saranno di questo tipo. [/ QUOTE]
    grazie per la risposta , mi sapresti indicare quali modelli compatibili da 14-16 tb per lo zidoo uhd 3000
     
  10. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    My biggest units are Western Digital WD120EDAZ drives. But most should work as 4Kn is still seldom used. Just 12Tbyte. :p
    Drives bigger than 2TByte should be labeled/specified AF and/or 512e for compatibility.

    This drive is an AF type of drive and works with Z9X correctly but not with UHD3000.
     
    Last edited: Jan 26, 2021
  11. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    @mirror @vipkekko
    Confirmed: I see it now also myself using my new UHD3000 with a 12 TByte HDD having 512 byte Logical Sectors.
    HDD used: Western Digital WD120EDAZ
    My HDD's up to 10 TByte all work.

    C:\Windows\System32>fsutil fsinfo ntfsinfo g:
    NTFS Volume Serial Number : 0xe4d0d847d0d8219a
    NTFS Version : 3.1
    LFS Version : 2.0
    Total Sectors : 23.437.766.655 (10,9 TB)
    Total Clusters : 2.929.720.831 (10,9 TB)
    Free Clusters : 2.929.605.877 (10,9 TB)
    Total Reserved Clusters : 1.024 ( 4,0 MB)
    Reserved For Storage Reserve : 0 ( 0,0 KB)
    Bytes Per Sector : 512
    Bytes Per Physical Sector : 4096
    Bytes Per Cluster : 4096
    Bytes Per FileRecord Segment : 1024
    Clusters Per FileRecord Segment : 0
    Mft Valid Data Length : 256,00 KB
    Mft Start Lcn : 0x00000000000c0000
    Mft2 Start Lcn : 0x0000000000000002
    Mft Zone Start : 0x00000000000c0040
    Mft Zone End : 0x00000000000cc820
    MFT Zone Size : 199,88 MB
    Max Device Trim Extent Count : 0
    Max Device Trim Byte Count : 0
    Max Volume Trim Extent Count : 62
    Max Volume Trim Byte Count : 0x40000000
    Resource Manager Identifier : ECC8A2FA-33D9-11EB-BD20-708BCDA567E1
     
    Last edited: Mar 11, 2021
  12. Kurt

    Kurt Member

    Hi Nice monkey, are you saying that a 14 or 16 TB HDD that is 512e/4kn should be compatible with Z10Pro?
    Only the uhd3000 has the problem? ... I ask because I am having problems finding any 14/16 TB HDDs that are not 512e

    thanks
     
  13. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    The specific UHD3000 >10TByte problem was solved with FW 6.1.05 and now supports the same HDD's as other models.
    Only drives that are not 512e (=4Kn) won't work with any Zidoo model! Likely the case with any Android platform. Standard 512e (=AF) drives should all work just fine and are easy to be found.

    It is all about the Logical Sector Size (=Bytes Per Sector) being 512 bytes (old standard) or 4k bytes (new standard). See my example above how to check this.
     
    Last edited: Mar 11, 2021
  14. Kurt

    Kurt Member

    "Only drives that are not 512e (=4Kn) won't work with any Zidoo model!"

    Did you mean to say "Only drives that are 512e (=4Kn) won't work with any Zidoo model!"

    I am looking to buy a compatible 14 or 16TB HDD, so I dont have it yet to do your example to check the format.
    I checked ebay and amazon, and finding a drive this big, with a description that says 512e (=AF), is almost impossible. I find nothing listed with this description.
    Seagate IronWolf 16TB Hard Drive - 3.5" HDD - ST16000VN001 is one possibility however, but I am not sure yet.
    Many do say '512e/4Kn'... One example is the Seagate Exos X16 ST16000NM001G 16 TB 512e/4Kn SATA 6Gb/ s... But most say nothing at all about this format.

    Sorry, but I am not understanding what type of drive I should be looking to get (that is 14 or 16TB).

    Another side question on this... is it a format?
    If the HDD was 512e 4Kn, can it be formatted into 512n by running a disk format?
     
  15. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Yes they are very bad at informing about 512e/AF or 4Kn types. Most are still OK including Ironwolf types.
    This will change in the near future passing the 16 TByte boundary.

    This is HW specific and cannot be changed by formatting the HDD.
     
    Last edited: Mar 12, 2021
  16. Netmask

    Netmask Well-Known Member

    I'm waiting delivery of my UHD3000 - I would like to put a 10TB hdd in it. What do you recommend and should I format it first or can the Zidoo do it?
     
  17. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Any low speed drive will do. The less power consumed and less noise the better.
    Format it NTFS under Windows as Android will not do that for you.
     
  18. Netmask

    Netmask Well-Known Member

    Thanks I thought a 5400 rpm drive would be better - that's what I have in my PVR and C;oud Media A500 that is now EOL
     
  19. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    These are mostly far cheaper too. I personally always buy external USB3 drives to be canabalised next for internal deployments. ;)
    Last WD drives were € 180 for 12 TByte (EU prices). Strange enough external HDD's are far cheaper but have a standard HDD inside, just reformat it and all set to go.

    No Ironwolf drives or WD Red's NAS drives for me, prefer buying 2 cheap externals for the same amount of money instead. :p
     
    Last edited: Mar 15, 2021

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