H6 Pro cannot play some of the UHD Movie

Discussion in 'ZIDOO H6 Pro' started by PeterCh38, Oct 26, 2017.

  1. PeterCh38

    PeterCh38 New Member

    Just bought the set and to my disappointment, it cannot play some of my UHD movie with YUV 4.2.0 either 10Bit or 8 bit. When play nothing come out just blank screen and crash

    Please fix it
     
  2. PeterCh38

    PeterCh38 New Member

  3. PeterCh38

    PeterCh38 New Member

  4. PeterCh38

    PeterCh38 New Member

    Zidoo support, please reply
     
  5. warren_wh

    warren_wh Active Member Staff Member Zidoo TECH Supporter

    Sam and Kris like this.
  6. PeterCh38

    PeterCh38 New Member

    Thank you very much for the fast response. really appreciate it. I hope it works
     
  7. leonkoum

    leonkoum Active Member Beta test group

    Does it works properly?

    Tnx zidoo team for the new update..
    ChangeLog?
     
  8. PeterCh38

    PeterCh38 New Member

    It does not work, Still cannot play. The screen flash from time to time. not stable
     
  9. PeterCh38

    PeterCh38 New Member

  10. PeterCh38

    PeterCh38 New Member

  11. warren_wh

    warren_wh Active Member Staff Member Zidoo TECH Supporter

    Thanks, we will download and test.
     
  12. PeterCh38

    PeterCh38 New Member

  13. PeterCh38

    PeterCh38 New Member

    please note that
    ZIDOO_H6_Pro_20171020_v1.0.12_t1_eng_ota.zip make the screen flicker every 3 seconds.. There is a pink flash every 3 seconds
     
  14. Thartat

    Thartat New Member

    I have this problem bro, i have no idea how solve this!
     
  15. PeterCh38

    PeterCh38 New Member

    I hope they solve it. It seems that everyone that bought this h6 pro will have the same problem.
     
  16. PeterCh38

    PeterCh38 New Member

    If they do not solve this problem, the h6 pro is as good as a dead product
     
  17. PeterCh38

    PeterCh38 New Member

    Who the world would want to buy a uhd 10bit media player that cannot play most of the uhd files..
     
  18. PeterCh38

    PeterCh38 New Member

  19. warren_wh

    warren_wh Active Member Staff Member Zidoo TECH Supporter

    AV interface on h6 box, there is a button for restore the factory firmware, hold down the button through the needle-like objects and then boot.
     
  20. PeterCh38

    PeterCh38 New Member

    Where is the button? cannot find it. [​IMG]
     

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