external player active click ok when playback has ended

Discussion in 'ZIDOO X9S' started by gadgetman, Dec 8, 2016.

  1. gadgetman

    gadgetman Member

    New User and very dissapointed so many problems do not no where to start first.

    Start with the above when in kodi movies will play back but when i switch to the external player i get the above message everytime. Cleared data factory reset but will not dissapear or movie not start. This unit will probably be sent back so many issues lets see if we can sort the above problem first. Thanks in advance.
     
  2. DaMacFunkin

    DaMacFunkin Member

    So have you clicked ok when the play has ended?
    It is what i tend to do.
    Don't go back to the home screen whilst something is playing.
     
  3. gadgetman

    gadgetman Member

    Yes clicked ok but nothing happens
     
  4. PacoRabanne

    PacoRabanne Well-Known Member Beta test group

    I think gadgetman mean that when hu coose external player, the external player don't start, ad appears directly "click ok when playback has ended" popup.
    This is happened some times also to me, but currently external (Zidoo) player starts, shos a message that is not apble to play the file, exits and the same popup appears.
    If I remeber correctly, I'm not the only one...
     
  5. gadgetman

    gadgetman Member

    Yes paco you are correct. Impossible to play when in kodi i click the use external player.
     
  6. mirror

    mirror Well-Known Member SUPER Administrator Zidoo TECH Supporter

    Do you tried it in Media Center?
     
  7. gadgetman

    gadgetman Member

    No not set up a library within the media centre want to use kodi only.
     
  8. PacoRabanne

    PacoRabanne Well-Known Member Beta test group

    gadgetman, the question is: have you tried to play the same file with Media Center (of Zidoo Explorer, I suppose) ?

    On the other hand, mirror, the issue I reported happens only using ZDMC and external player (Zidoo player), but the exact same file is played with no problems by Zidoo Player if selected by Zidoo explorer.
    Very strange, isn't it?
     
  9. gadgetman

    gadgetman Member


    I see yes will play if i remove the play with external player button in kodi, i'm getting confused with all this.
     
  10. PacoRabanne

    PacoRabanne Well-Known Member Beta test group

    gadgetman, my question was: are you able to play the same file accessing it with Zidoo Filemanager? NOT with ZDMC/kodi.
    AFAIK, Zidoo Filemanager uses Zidoo Player to play video files. ZDMC normally uses internal ZDMC/KODI player (named DVDPlayer) to play files, and if you instead choose "external player" (or set it as default player), it used Zidoo Player, the same as Zidoo Filemanager.
    mirror, am I wrong?
     
  11. gadgetman

    gadgetman Member

    in file manager/explorer i click play will work yes. I thought using the external player in kodi delivers the best quality and atmos so i need to use that.
     
  12. PacoRabanne

    PacoRabanne Well-Known Member Beta test group

    OK gadgetman, yours seems the same happening to me. The player is the same in both cases, is the standard one in Media Center/Filemanager/Explorer (too name chages!!!) and as external in ZDMC.
    I don't understand why it happens. Unluckily X9S ZDMC don't handle "playercorefactory.xml" as official Kodi or SPMC or X6 pro ZDMC do, as already reported by me.

    I'm free to help Zidoo developers debugging this issue. Let me know how.
     
    Last edited: Dec 10, 2016
  13. gadgetman

    gadgetman Member

    Hi,

    i thought if you have checked in kodi use external player is it not using the player by zidoo?

    i can give you a link to google drive where my log file is, also the other issue i have with explorer not connecting to my NAS drive is also included but that is in another thread i have opened.
     
  14. mirror

    mirror Well-Known Member SUPER Administrator Zidoo TECH Supporter

    You are right.
    @gadgetman We found a Permission issue in the log file.Could you tell us what about your settings in synology NAS? We have two synology devices.But there are not any problem.Anywhere,We will keep to check it.
    https://drive.google.com/file/d/0B_HYXyZOZeRSMlFJMEUzTXBBZjQ/view
     
  15. gadgetman

    gadgetman Member

    Thanks mirror i am sorted now. I set up from scratch a new account and set permissions all is working great now. Movie watching time :)
     
  16. gadgetman

    gadgetman Member

    This has stopped working again unknown error and external player message. Ready to throw this out of the window now.

    Synology NAS

    user zidoo
    password *****
    user - system default group
    assign shared folder permissions movies read/write 3Dmovies read/write

    what is the issue every other device i use i have no problem.
     
    Last edited: Dec 12, 2016
  17. spring

    spring Well-Known Member Zidoo TECH Supporter

    we will try your config of the NAS.
     
  18. spring

    spring Well-Known Member Zidoo TECH Supporter

    we have found the problem of your configure, and we will fix this bug in V1.2.8.
    thanks very much.
     
  19. gadgetman

    gadgetman Member

    update:

    I have a 3D folder called 3D Movies, i have a space between 3D and movies, i removed the space and at the moment seems to be working.
     
  20. spring

    spring Well-Known Member Zidoo TECH Supporter

    ok
    thanks, we also will fix the space problem in the new version.
     

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