Confirmed aggregated problems upto FW V6.3.40 (no feature requests)

Discussion in 'HDD Media player(RTD 1619DR)' started by Nice Monkey, Jan 1, 2021.

  1. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    I will (try to) aggregate pending problems/bugs upto the FW6.3.40 here.
    Items fixed with FW6.3.22 were removed. The focus is on the more serious items and features directly claimed to be included. Will keep updating it with any new FW released for all models.

    Things confirmed as fixed will be marked green with the actual FW release and be removed with the next FW update available for all models. Assigned numbers will be kept.
    Please don't forget to report items you think have been fixed too!
    Reading all replies is a walk through time with history of problems reported and those solved with next FW's released.

    Hot items are displayed in red. These have a big impact at least for the users relying on a bugged existing feature which must have been introduced later. Not for new features under development or things which never worked correctly before.

    Things not working as one likes or feature requests are not to be included. Just matters not working as advertised/claimed.

    Problems must be repeatable and confirmed by several persons. They also should implicitly apply to all RTD1619DR based models and any TV/AMP being used unless stated specifically.
    Use my Z9X purely for validation being a clean machine with no add-ons installed.
    Please don't start discussions here, do that in the FW release topic itself or start a dedicated topic for it. Just mention items you think that should be on the list. I will aggregate them next after reading the relevant material and/or reproducing myself.

    1. BD menu processing:
    BD Menu processing works mostly (my guess above 95% but actually dropping). The nasty thing is that BD Menu's mostly fail (getting stuck) when you need/want them to work most being with multi-cut version BD's, with Multi-Episode/Multi-Movie BD's/BD Pure Audio albums as you need the menu for these to select the desired playlist/track.
    The workaround is just starting default longest track playback without BD menu and then going to the BD Menu option for direct track selection. That will mostly do the trick to still getting the desired track to play but is not doable for Pure Audio BD albums.

    Problems with BD-Menu are increasingly common due to the menu itself being multi-language which is now becoming a common case with recent movie releases above all those having also UHD releases. These have no region limits anymore resulting in mostly releasing global language versions. A reason for me to start flagging this problem in red.
    Some BD's just refusing to start pressing "play" you can start from "the chapters selection" as a workaround. This if it returns back to the main menu selecting play instead of starting playback as it should.

    2. DVD menu and playback processing
    DVD-Video menu processing has multiple flaws including turning subtitles off and these are there since the beginning for all Zidoo player models and generations. It just never got enough attention. The nasty thing is that DVD Menu's are always processed and can't be bypassed. In almost all cases one can still get the movie to play making it just annoying.
    DVD-Video compatibility mode mostly present on DVD-Audio discs often does not work at all making playback totally impossible. This for audio track and feature selection during actual playback. DVD-Audio discs (with MLP HD Audio in the AUDIO_TS folder) are not supported and never will work without perfect menu processing as there are many ways interactive menus are being used with these discs including using DVD-Video compatibility mode.

    10. Music Player does not play all DTS-CD's correctly
    Mostly fixed with FW 6.3.40. Now only a very few (less than 1 %) will just produce noise. This is a Music Player problem as these all play just fine on my other players. Playing in 2CH via an Internal DAC the same tracks do play correctly.
    Conformed to be fixed with the next coming FW update.

    13. Playing a movie with a DTS-HD track adds 2-channels in info. MA 5.1 soundtrack, displays as DTS-HD 7.1 etc. DTS-HD MA 1.0 (so in mono) as info gives DTS-HD 3.0. Other ones in DTS or Dolby Digital are ok.

    21. Roon certification problem
    Roon seems to be compatible as claimed but Roon also validates certification of the player using it which seems not to be complied with.
    Fixed with FW 6.3.35? Waiting for final confirmations.

    22. No play with no error when trying to play SACD MCH only DSF/DFF/ISO track or album.
    Tracks will be just skipped and no action taken which is extremely confusing as it is impossible to see, apart from reading cover labels, if it is 2CH and/or MCH. It should pop-up with "Unsupported format" or something similar.

    23. UHD3000/Neo X play 2.0 PCM 96/24 or DD True HD in slowspeed via DAC when a e.g. a Music BD is played.
    Does not happen with HDMI output and neither playing the DTS MA HD tracks. MP6 plays PCM 96/24 and other 24-bit PCM formats correctly.

    24. Music Player plays 24-bit 192kHz FLAC files very badly.
    This seemed to be almost solved but with FW 6.2.35 got far worse again. Not a problem with other players and neither using UHD3000/Neo X with DAC analog output.

    25. MCH Music albums play with gaps between tracks.
    Signalled this problem with DTS-CD but occurs with all MCH output via HDMI. Using an Internal DAC downmixing to Stereo gapless works.
    This problem was confirmed by Zidoo.
     
    Last edited: Oct 16, 2021 at 12:42 PM
    dr4go, Thanos, jmmy and 6 others like this.
  2. mirror

    mirror Well-Known Member SUPER Administrator Zidoo TECH Supporter

    3. Music Player playing 16-bit only with HD Audio sources being 24-bit (88.2, 96, 176.8, 192)
    Checking. will check AMP EDID for 24bit output.
    and will add Dop via HDMI function.
     
  3. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Thanks for the confirmation. :)

    DoP (=DSD over PCM) via HDMI will be a mayor MP innovation when achieved. Above all if it is going to include MCH DSD? :cool:
    This will make MP a true SACD capable player. :p

    Update: Seems it was meant for DoP via USB (not HDMI). Nice if having an external DAC. Maybe HDMI is still to follow next?
     
    Last edited: Feb 20, 2021
  4. Whitfield

    Whitfield Active Member

    gymnos likes this.
  5. Inikad

    Inikad Active Member

    5. Languages of HT and GUI conflict
    Impossible to set 2 different languages in GUI and HT4.0 anymore. The language of the GUI will become the language for the scrape in HT after a clear data/backup restore in HT4.0, or if you change the language of the GUI in the settings and restart your player.In any case, it will go back to english by default if the GUI language is set to english. Before, you could set 2 different languages in HT and GUI settings without any problem.

    6. Return Remote button in poster wall
    In certain conditions, you can't use the return button of the remote to go back to the first movie of your collection. When "Classification mode" and "poster list alphabet navigation" are unselected in HT4.0 settings, to get a simple poster wall when opening the app, the function doesn't work anymore.

    7. TV Series scrap accuracy (in french, other languages to be confirmed)
    When you scrape your TV Series in HT4.0, the accuracy is extremly low, no matter if the names of the episode respect the TMDb nomenclature and if the same files gave a perfect match in HT3.0 with older zidoo players. Over 10 french users have confirmed that problem on a french forum about Home Theater stuffs. Example of the nomenclature used for the show The Mandalorian: "The Mandalorian (2019).S01E01" (same result with "The Mandalorian.S01E01").
     
    Last edited: Jan 1, 2021
    gymnos likes this.
  6. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Sorry, but I won't include TV model and/or DV/VS10 specific issues here. Enough posts for that already. Stated also in the top entry.
     
  7. ulna68

    ulna68 Active Member

    definitely yes, I look forward to it with longing, I have a couple iso SACD with multichanell
     
    Cineast likes this.
  8. Yaniv Dayan

    Yaniv Dayan New Member

    Can't paly UHD movies. Playing normal Blu-ray works fine, but when trying to play UHD movie, the unit fails to send EDID info to the receiver and you don't have picture or sound. The only way around it is to use the resolution button.
    Also allot of issues switching between 4k resolutions in home screen. Sometimes 60Hz works, sometimes 30Hz works
     
  9. Inikad

    Inikad Active Member

    8. Clear system application Data not restarting the media player
    Usually, when you use "Clear Application Data" in the Quick Settings ( with all the external sources unplungged), the Zidoo player will restart automatically and it will display the "Welcome initial Settings". Now, it doesn't restart by itself and you have to do it manually. The Factory Reset function works properly and restarts the player as it is supposed to do.
     
    darkeyes909 likes this.
  10. Mabon

    Mabon Active Member

    Can we get the wording right guys - "scrape" and "scrap" are two very different words in English with very different meanings.

    (1) Scrape / Scraping / Scraped: gathering and copying of data from a website.

    (2) Scrap / Scrapping / Scrapped: discard, abandon, abolish, remove or throw away

    When we gather information we need to "scrape" not "scrap"
     
    rozel likes this.
  11. Inikad

    Inikad Active Member

    Corrected. English is not my own language so I make some mistakes. ;)
     
  12. Mabon

    Mabon Active Member

    Not picking on anyone here, but the mistake appears regularly not only this site but also on the Zidoo box itself ;)!!!
     
  13. Inikad

    Inikad Active Member

    It’s ok, I am good with the idea of using the correct words to explain what I want to. :)
     
  14. ATROX

    ATROX New Member

    9. MP does not support UTF-8 when reading tag files. Only English is displayed normally. National symbols (Russian for example) is displayed as Chinese characters.
     
    Mabon likes this.
  15. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    It is question for me if it is an error. Clear Application Data could in fact work without a restart. So does it function as it should without restarting?
    A factory Reset obviously needs a restart to get back to defaults.
     
    Last edited: Jan 2, 2021
  16. Inikad

    Inikad Active Member

    Yes, it seems to work without to have to restart.

    But
    , the next time that you will turn on your Zidoo, you will have to go through the "Welcome initial settings" on the screen. So, better to restart right away as it used to do with the Z9s or Z10 IMHO.
     
  17. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Correcting English in a friendly way should not be a problem. Never too old to learn. We all make mistakes there and indeed some English on the box itself is annoying. A good example is using Open/Close when toggling On/Off is meant (maybe the same when translated to Chinese?)

    Occasionally mail some language errors to Zidoo myself.
    http://forum.zidoo.tv/index.php?thr...nguage-corrections-rtd1619dr-models-fw.84852/
    Opened a new topic for that.
     
    Last edited: Jan 2, 2021
    Mabon likes this.
  18. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Thanks for testing. I changed the bug to either do a restart implicitly or better just give the message directly as a response to the command!
     
    Last edited: Jan 2, 2021
  19. Whitfield

    Whitfield Active Member

    I noticed that the explorer's "Grid View" setting goes lost after a reboot, where the view defaults back to "List View".
    This is for browsing NFS shares. I would not know for SMB as I don't use this.
     
  20. Inikad

    Inikad Active Member

    Not a big issue but I have noticed that from time to time (a random bug because this is not every time), the Weather app doesn't start automatically with your City. You have to open the app and then go back to the main page without doing anything else and the choosen city is back.
     

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