Can't play video

Discussion in 'ZIDOO X9S' started by alexba74, Sep 14, 2017.

  1. alexba74

    alexba74 New Member

    Can some one help with this issue :i get message can't play this video when i try to play this movie "Rogue.One.A.Star.Wars.Story.4K.HDR.10bit.BT2020.Chroma.422.Edition.DTS.HD.MA-VISIONPLUSHDR1000"
     
  2. bob

    bob Active Member Zidoo TECH Supporter

    Can you send me the Mediainfo message for this video?
    thanks
     
  3. alexba74

    alexba74 New Member

    How can i check it?

    ok
     
    Last edited: Sep 15, 2017
  4. PacoRabanne

    PacoRabanne Well-Known Member Beta test group

    alexba74, try googling Mediainfo, download it, install it on your PC, and use it on your file to obtain all the info needed by bob to identify how is coded your video and give you an answer.
     
  5. alexba74

    alexba74 New Member

    thanks
     
  6. alexba74

    alexba74 New Member

    General
    Unique ID : 207921150194949222760413877268462015833 (0x9C6C282C1E3C2AEA81A9E157F3E99559)
    Complete name : Z:\4K-UHD\Изгой-Один. Звёздные Войны - Истории (2016) 4K HDR 10bit.mkv
    Format : Matroska
    Format version : Version 4 / Version 2
    File size : 42.4 GiB
    Duration : 2 h 13 min
    Overall bit rate : 45.3 Mb/s
    Movie name : TEKNO3D.com - Rogue One: A Star Wars Story 4K VISIONPLUSHDR-1000 Chroma Subsampling 4:2:2 Edition
    Encoded date : UTC 2017-04-16 08:07:24
    Writing application : mkvmerge v10.0.0 ('To Drown In You') 64bit
    Writing library : libebml v1.3.4 + libmatroska v1.4.5
    Cover : Yes
    Attachments : cover.jpg

    Video
    ID : 1
    Format : HEVC
    Format/Info : High Efficiency Video Coding
    Format profile : @L5@High
    Codec ID : V_MPEGH/ISO/HEVC
    Duration : 2 h 13 min
    Bit rate : 39.8 Mb/s
    Width : 3 840 pixels
    Height : 1 608 pixels
    Display aspect ratio : 2.40:1
    Frame rate mode : Constant
    Frame rate : 23.976 (24000/1001) FPS
    Color space : YUV
    Chroma subsampling : 4:2:2 (Type 2)
    Bit depth : 10 bits
    Bits/(Pixel*Frame) : 0.269
    Stream size : 37.2 GiB (88%)
    Title : TEKNO3D.com Rogue One: A Star Wars Story 4K VISIONPLUSHDR-1000 4:2:2 Edition
    Writing library : x265 2.3+17-6e348252e902:[Windows][GCC 6.3.0][64 bit] 10bit
    Encoding settings : cpuid=1173503 / frame-threads=3 / numa-pools=8 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=2 / input-res=3840x1608 / interlace=0 / total-frames=192703 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=1 / no-allow-non-conformance / repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / no-open-gop / min-keyint=23 / keyint=250 / bframes=3 / b-adapt=0 / b-pyramid / bframe-bias=0 / rc-lookahead=5 / lookahead-slices=8 / scenecut=40 / no-intra-refresh / ctu=32 / min-cu-size=16 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=0 / dynamic-rd=0.00 / no-signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=2 / limit-refs=0 / no-limit-modes / me=3 / subme=5 / merange=57 / temporal-mvp / no-weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / no-sao / no-sao-non-deblock / rd=2 / early-skip / no-rskip / fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / rdpenalty=0 / psy-rd=4.00 / psy-rdoq=0.00 / no-rd-refine / analysis-mode=0 / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=abr / bitrate=40000 / qcomp=0.60 / qpstep=1 / stats-write=0 / stats-read=0 / ipratio=1.10 / pbratio=1.00 / aq-mode=0 / aq-strength=0.00 / no-cutree / zone-count=0 / no-strict-cbr / qg-size=32 / rc-grain / qpmax=69 / qpmin=0 / sar=0 / overscan=0 / videoformat=5 / range=0 / colorprim=9 / transfer=16 / colormatrix=9 / chromaloc=1 / chromaloc-top=2 / chromaloc-bottom=2 / display-window=0 / master-display=G(8500,39850)B(6550,2300)R(35400,14600)WP(15635,16450)L(100000000,1) / max-cll=10000,180 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / opt-qp-pps / opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / no-opt-cu-delta-qp / no-aq-motion / hdr / no-hdr-optrefine-level=5
    Default : Yes
    Forced : No
    Color range : Limited
    Color primaries : BT.2020
    Transfer characteristics : SMPTE ST 2084
    Matrix coefficients : BT.2020 non-constant
    Mastering display color primaries : R: x=0.708000 y=0.292000, G: x=0.170000 y=0.797000, B: x=0.131000 y=0.046000, White point: x=0.312700 y=0.329000
    Mastering display luminance : min: 0.0001 cd/m2, max: 10000.0000 cd/m2
    Maximum Content Light Level : 10000 cd/m2
    Maximum Frame-Average Light Level : 180 cd/m2

    Audio #1
    ID : 2
    Format : AC-3
    Format/Info : Audio Coding 3
    Format settings, Endianness : Big
    Codec ID : A_AC3
    Duration : 2 h 13 min
    Bit rate mode : Constant
    Bit rate : 384 kb/s
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 kHz
    Frame rate : 31.250 FPS (1536 spf)
    Bit depth : 16 bits
    Compression mode : Lossy
    Delay relative to video : 16 ms
    Stream size : 368 MiB (1%)
    Title : Русский AC-3 384kb/s
    Language : Russian
    Service kind : Complete Main
    Default : No
    Forced : No

    Audio #2
    ID : 3
    Format : DTS
    Format/Info : Digital Theater Systems
    Format profile : MA / Core
    Mode : 16
    Format settings, Endianness : Big
    Codec ID : A_DTS
    Duration : 2 h 13 min
    Bit rate mode : Variable / Constant
    Bit rate : 5 136 kb/s / 1 509 kb/s
    Channel(s) : 8 channels / 6 channels
    Channel positions : Front: L C R, Side: L R, Back: L R, LFE / Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 kHz
    Frame rate : 93.750 FPS (512 spf)
    Bit depth : 24 bits
    Compression mode : Lossless / Lossy
    Delay relative to video : 3 ms
    Stream size : 4.80 GiB (11%)
    Title : English DTS-HD Master Audio 7.1
    Language : English
    Default : Yes
    Forced : No
     
  7. wesk05

    wesk05 Member Beta test group

    It says right there in the title. It has YUV 4:2:2 chroma subsampling. It has version 2 HEVC main 10 4:2:2 profile. It cannot be hardware decoded. You will need an Intel/AMD CPU for decoding these type of videos.
     
    alexba74 likes this.
  8. alexba74

    alexba74 New Member

    Sorry i'm not so understand in that,so can you explain it with more details?thank you
     
  9. wesk05

    wesk05 Member Beta test group

    The video encoding format is not supported by X9S/X8/X10. No Android device can properly play videos in this format. You may be able to play it if you disable hardware acceleration, but the playback is going to be pretty bad.
     
    alexba74 likes this.
  10. alexba74

    alexba74 New Member

    So for next time what codec i need to pay attention not download ?HEVC?or its more complicated?
     
  11. HaoSs

    HaoSs Well-Known Member

    HEVC (H.265) is a hit and miss on android, stick with AVC( H.264 ), mkv container videos and you should be able to play almost anything,
     
    alexba74 likes this.
  12. alexba74

    alexba74 New Member

    ok,thanks
     
  13. alexba74

    alexba74 New Member

    Sorry ,but i see in X9S specs that this codec should be decoded
    Video decode HDR, 10-bit HEVC/H.265 up to 4K @ 60fps, VP9 up to 4K @ 60 fps, H.264 up to 4K @ 24 fps, automatic frame rate switching-its from product specs
     
  14. HaoSs

    HaoSs Well-Known Member

  15. alexba74

    alexba74 New Member

    So may be is better to explain it to customers before they buy this product and think that this box can play all videos
     
  16. HaoSs

    HaoSs Well-Known Member

    Yah. Description is a little vague when it comes to HEVC. Same with vp9
     
  17. alexba74

    alexba74 New Member

    Ok,so it's a little complicated now for me,now I need to find mediainfo of file before I download them
     
  18. HaoSs

    HaoSs Well-Known Member

    most files will gave a NFO , open that with text editor and see whats up, or will have in title "avc or H.264" :
    Pirates.of.the.Caribbean.Dead.Men.Tell.No.Tales.2017.1080p.BluRay.REMUX.AVC.DTS-HD.MA.7.1 , AVC is for video, DTS is the audio.
     
  19. alexba74

    alexba74 New Member

    I'm just bought a new OLED 4K TV and try to watch high resolution movies and i think all of them came already with this new codec
     
  20. HaoSs

    HaoSs Well-Known Member

    The.Smurfs.2013.2160p.UHD.BluRay.DTS.x264.


    General
    Unique ID : 223959960941138886259922614151343631114 (0xA87D1E9857336A97AFB7AB111D81EB0A)
    Complete name : /home10/activfl/downloads/The.Smurfs.2013.2160p.UHD.BluRay.DTS.x264.RoSubbed-TrollUHD/The.Smurfs.2013.2160p.UHD.BluRay.DTS.x264.RoSubbed-TrollUHD.mkv
    Format : Matroska
    Format version : Version 2
    File size : 38.0 GiB
    Duration : 1h 44mn
    Overall bit rate mode : Variable
    Overall bit rate : 51.8 Mbps
    Movie name : The Smurfs 2 (2013) - Release for ULTRAHDCLUB
    Encoded date : UTC 2016-07-07 11:50:13
    Writing application : mkvmerge v3.4.0 ('Rapunzel') built on May 15 2010 09:38:20
    Writing library : libebml v0.8.0 + libmatroska v0.9.0

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L5.1
    Format settings, CABAC : Yes
    Format settings, ReFrames : 5 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 1h 44mn
    Width : 3 840 pixels
    Height : 2 076 pixels
    Display aspect ratio : 1.85:1
    Frame rate mode : Constant
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Title : The Smurfs 2 (2013) - Release for ULTRAHDCLUB
    Writing library : x264 core 148 r2638 7599210
     

Share This Page