Tried several movies, a few mins into each movie the player hangs, movie freezes to a pause, player is unresponsive to all remote commands, needs to be switched off at the back or mains to restart. The box is not useable. New beta firmware is worse than the previous firmware. At least before on the previous firmware any movie would play but with random blank screens, but now any movie I try the player just hangs. Also movies with DTS-X soundtrack I get sound stutter as soon as I hit play but if I pause and replay sound becomes stable, but after couple of mins player just hangs. Sorry bad news guys, this firmware is a total fail. I guess I’ll have to wait for the next firmware. Did a factory reset, made no difference.
I think black screen problem is solved for my Samsung KS 7000. No black screen last 45 min watching Logan 4k hdr 23hz (yuv444/10 bit bt2020). My connection is directly to TV.
Same bere, any dts soundtrack it will stutter after few minutes and pause/start movie, sound will return normally for another few minutes. They removed the firmware....
Watched Mortal Engines last night with UHD HDR Atmos. Worked without problems when SATA attached (audio dropouts via USB3). Changing to other audio tracks it works also via USB3. Have all HDMI Video settings on Auto. But have seen the unresponsive to all remote commands lock up playing around with music.
OK,We'll buy a yamaha rx-v485 for test. In fact, we also bought the Samsung KS7300. It took us two months. You know, it's not easy to buy this model in China.
Is the Z9S (1296) so different from the X9S (1295) ? How come the X9S don't have these problems that require the purchase of these equipments to test? Btw, isn't the Yamaha rxv-485 a very old AVR. Are you sure you can still find it? I don't think it even have 4k HDMI pass through.
Perhaps x9s is ‘better’ product... Be patient people, it’s took almost 2 years for Zidoo to make x9s ‘good player’ AND it has many thinks to take care until now
That's why they should make use of the years of experience and knowledge of fixing the X9S to apply solutions for the Z9S.
Just out of curiosity, do Zidoo have a Denon AVR or a LG OLED TV for testing? Will wait patiently for the next firmware update.
@mirror I have the feeling Android is mixing up USB ports with FW 2.2.55 version. Use a pointer mouse and a DAC. One needs to be very lucky to get them work concurrently. I plug in the mouse only and it works, plug in the dac only and it works too. But when combined strange things happen. I plug in the mouse and it will say USB DAC detected and that working DAC next stops working, i unplug the DAC and the mouse stops working etc. Moving both to my other media player those problems don't occur.
So your Yamaha 485 is a recent model. Strange, I used to own a Yamaha model with the same model number (or so I thought) which I sold a few years back that was only 1.4 compatible. I must be getting old, losing my memory.
RX-V485 is mid 2018, before there was rx-v483 and before rx-v481 and rx-v479 etc etc HDMI 2.0 was introduce with rx-v481 in 2016
Hello, Direct link to the epson eh-tw9400 show same problem. So : My specific Z9s elctronics is broken to display 10bit 4:4:4 23fps or both Av & projector don't support firmware i don't know if it's only projector (and not AV) that doesn't support it can tell AV to loose synch when there is this problem ? (when black screen AV loose the 5.1 icones panel and show nothing few sec)
There is the same problem in my Z9S. I upgrade my firmware from 2.1.3 to 2.2.56, and the X265 10 bits movies play well. But all the other HEVC, x265 or x264 MKV files got problems. They can play several minutes and then shout down. I came back to the ver 2.1.30, and back to the same problem that the X265 10 bits movies can't play. Maybe we have to wait for the next stable firmware update.
It's not restricted to the Z9S. I have the same issues with the X9S with firmware v2.1.22 + v2.1.24. I also have a Denon receiver.
