Unable to scroll in youtube app

Discussion in 'ZIDOO H6 Pro' started by reapur, Dec 25, 2017.

  1. reapur

    reapur Member

    Hello,
    Just got a new H6, and I just updated it to 1.0.13

    I'm having a problem that I can't seem to figure out:
    I cannot scroll in youtube. The app loads, but I can't scroll thru the videos using the mouse, in either mode. I have tried the android TV app with the same results.

    Anyone else having this problem? Any ideas on how to resolve this?

    Also is there a good app for android to control the H6? On the minix I use RK remote and it is a fantastic app, but it doesn't seem to work on the H6.
    I forgot to add that the QR code for Box RC tries to download a weather app!!!

    Thanks
     
    Last edited: Dec 25, 2017
  2. skratek

    skratek New Member

    I have the same problem with youtube app. Can somebody help?
     
  3. reapur

    reapur Member

    Is this an official ziddo support forum? I need an answer in order to determine if I'm going to return this before it's too late.
    Thanks
     
  4. ZidH6

    ZidH6 New Member

    I think that you are using youtube app for smartphone.
    You should download the Android TV version. The app that is installed isn't for TV.

    I have done it and now can scroll without any problem
     
  5. reapur

    reapur Member

    Thanks for the reply. I simply clicked the youtube icon that was on the desktop when I booted up the zidoo the first time and it installed whatever app it needed, I thought.

    I had to uninstall it, then search the play store and found youtube for android tv.
    Now I'm stuck with a useless Icon on the main screen that I can't remove.
    The Box RC icon points me to accuweather. I have no good way to use my phone to control this "android TV"
    such sloppy interface. I didn't realize I'd pay $100 to be a beta tester.
    I have a Minix U1 in the other room and that thing just works.
    Shoudda got another minix.
     
  6. freeroc

    freeroc Active Member

    factory reset to get back to the original status
     

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