I'm running Firmware 6.4.42 and HT 4.0 on the Z9X. Several movies that properly scraped/identified suddenly vanished from the poster wall. I can run them from the Explorer/File Manger. I attempted to re-match with zero success, though I verified the titles on TMDB. Next, I decided to clean up and rescan the Drive. Previously, 51 of 61 titles correctly matched. After a rescan, only 21 of the 61 titles match. I've attempted to rematch manually, but can't re-match from any of the 3 data bases shown. Is there a new version of HT 4.0, or has Firmware 6.4.42 messed upon the HT? Any thoughts or suggestions would be greatly appreciated.
Thanks for offering to help! I'm trying a workaround via the Web App and rematching with IMDB. I'll post how it works out. Initial trials worked.
After re-matching several titles via the Web App and using IMDB identifier numbers to make the "match", things somehow sorted themselves out. I write "somehow" because a series of titles that previously were in the Unmatched folder, and which I did not manually re-match via the Web App...MATCHED! I didn't use magic pixie dust, re-install (re-image) the Z9X, or any other changes beyond manually re-matching 4 or 5 titles. Yesterday morning, I had over 70 titles that were un-matched. I wish I knew how this happened, but I'll use the Web App from now on when I add a title and want it to appear on the Posterwall. Note: all the titles previously "un-matched" were always visible and playable via the Media Center (file manager). Thanks again for offering to help.