X9S clone update crash the box

Discussion in 'ZIDOO X9S' started by recup59, Jan 23, 2021.

  1. recup59

    recup59 New Member

    I found this box on an online sales site
    named smarty which is a clone OF X9S.
    firmware version is 1.4.2
    the ethernet connector does not work : the connector LEDs do not light up
    when I plug in a cable and it is indicated : not connected
    when i connect the wifi i've got a error message :
    modele : zidoo_x9s

    net mac: xx:xx:xx:xx

    UUID : Authentification failure uuid

    state : illegal authorized (3)

    when I update the box with a recent ota firmware (2.1.30 or 2.1.40) the box no longer starts ,
    it is noted hello on the led screen and the tv screen stays black.
    I have to do the procédure x9s unbrick to rescue my box and the box return to 1.4.2 version with the same problems.
     
  2. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    These boxes were around a couple of years ago have to be authorised by Zidoo using the MAC address - whether they still do this though I don't know.
     
  3. recup59

    recup59 New Member

    so can zidoo support allow this mac address ?
     
  4. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    You'll have to email and ask:

    service@zidoo.tv
     
  5. recup59

    recup59 New Member

    it's done , thx.
     
    Markswift2003 likes this.
  6. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    Excellent!
     
  7. recup59

    recup59 New Member

    the zidoo support tell me that he does not know the mac address ???
    but it is indicated twice at the back of the box and inside
     
  8. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    Send a picture of the label
     
  9. recup59

    recup59 New Member

  10. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    Sorry - not here - to Zidoo ;)
     
  11. recup59

    recup59 New Member

    it's already done ;-)
     
    Markswift2003 likes this.
  12. recup59

    recup59 New Member

    as you can see , this box is branded as zidoo x9s
     
  13. Paul777

    Paul777 Member

    Why you are do it, saler on eBay said: don't update. I bought clone because only this saler sent delivery in Russia but why you bought it if you can buy real white zidoo.
     
  14. recup59

    recup59 New Member

    Excellent question , but answer is also very simple :
    the sender tell me that the box was a zidoo x9s so you can say that I got screwed :mad:
    when I started the box I noticed that the network card was not working so
    i wanted to update the firmware to try to solve this problem.
    finally i succeeded to update sytem to 2.1.1 but when i configure the wifi i have the message
    UUID : Authentification failure uuid with the ethernet card mac adress.
     
  15. Paul777

    Paul777 Member

    WiFi and network don't need on all mediaplayers, if you're prefer to watch movies from HDD.
     
  16. nael murad

    nael murad New Member

    did you solve the problem ? I am having the same problem and Zidoo team sent me this email

    Hello. Sir
    We have confirmed that your X9S should not in Zidoo list.
    This device should be in *** name.
    Zidoo produced it, but it something different from Zidoo X9S.
    Zidoo cannot activation for it, it has own firmware.
    You have to contact with *** seller.
     

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