I extracted the arm subtitle track as a separate file, then used that during playback. No crash. So it's the embedding within the MKV that is...
I have not. Even if this cured the problem, it would be impractical for me, as I encounter many TV series with embedded subtitles.
I have a Z1000 Pro with firmware 6.4.65. Some MKV files that include embedded arm subtitles cause the default media player to crash (i.e. a black...
Zidoo have fixed the problem in Beta firmware 6.4.20 here:...
Yes, £2500 for the NEO Alpha is absurd
Zidoo have fixed the bug, and will issue the fix in firmware update 6.4.18. The following unofficial version does NOT contain this fix:...
As already confirmed, it's caused by a bug in the default video player in the Z9X and Z1000 Pro. I conclude that most people on this forum don't...
Matroska files with embedded PGS subtitles do not work well. The subtitles are displayed on the centre-left, rather than bottom-middle. Changing...
Futeko get the same error after testing the file on a Z1000 Pro and Z9X. Therefore there is a software problem with the default video player. The...
I flashed the Zidoo back to the original firmware, then upgraded to firmware 6.4.06, but the error persists...
After 6 weeks liaising with Zidoo Support, their conclusion was "we don't know why this happens". I've asked seller Futeko.com for a replacement...
From the DumpLog... --------- beginning of crash 06-17 15:50:21.944 F/libc (12948): ../Include/UTIL/ulQueue.h:408: bool...
After using a different USB drive, the debug app worked and output the rtk_dump information. I will give this to Zidoo Support
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