X20 pro cannot booting

Discussion in 'ZIDOO X20' started by Wat69, Jul 29, 2018.

  1. Wat69

    Wat69 New Member

    X20 pro cannot booting.
    After I switch-on the power switch on the back side.
    It show red LED, then I switch-on the botton on the front
    X20 pro doesn’t boot as normally... how can I solve or even reset?
     
  2. DELUCAS

    DELUCAS Well-Known Member

    Never turned mine on from front via front button .
    Use remote to power on unit !
     
  3. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    The button still should work. Please try and report. ;)
     
    Wat69 likes this.
  4. Wat69

    Wat69 New Member

    Same problem using remote or front botton.
    Wait for 10 minuets without booting.
     
  5. DELUCAS

    DELUCAS Well-Known Member

    Then that dont sound good if you cant boot or power on from remote or front power button .

    Its not connected to a surge protector ? ( should still work though )
    Try from another single power source .
     
  6. Wat69

    Wat69 New Member

    Another source show same result.
    I don’t think it’s about power, since the red LED in front panel is on.
    But after power on via remote then sleep, normally it should boot.
     
  7. Wat69

    Wat69 New Member

    Just 3 weeks using, updated new firmware 2days ago.
    I don’t know it’s concerning the new firmware or the machine.
    Have to bring to support center to check.
    Thank you for all suggestions.
     
  8. mirror

    mirror Well-Known Member SUPER Administrator Zidoo TECH Supporter

    Our supporter will be contact you soon.
     
  9. DavidWu5

    DavidWu5 Member

    where/how did you get your box?o_O
     
  10. Wat69

    Wat69 New Member

    I bought it in Thailand,
    The dealer bring it back and modified something,
    They told me that this lot need to add some part.
    Now working properly.
     
  11. icemanh

    icemanh New Member

    what parts did he add?
    Sounds scary if the player is delivered with missing parts :eek:
     
  12. Wat69

    Wat69 New Member

    I don’t know exactly, it’s kind of bug fix parts.
    My supplier said only in my lot, found in few case.
     
  13. icemanh

    icemanh New Member

    Oh....
    My Zidoo firmware is 1.2.29. What is yours?
    I wonder if we are in the same batch...
    By the way, your dealer is good. Ours is very unhelpful and suck....
     

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