Guides & FAQs Fri, 14 Aug 2026 15:37:27 +0000 Fri, 14 Aug 2026 15:37:27 +0000 Zidoo forum http://forum.zidoo.tv/index.php?forums/guides-faqs.4/ Wed, 12 Aug 2026 12:03:45 +0000 http://forum.zidoo.tv/index.php?threads/home-theatre-suffixes-and-naming-conventions-complete-rewrite-aug-2026.103730/ http://forum.zidoo.tv/index.php?threads/home-theatre-suffixes-and-naming-conventions-complete-rewrite-aug-2026.103730/ invalid@example.com (Markswift2003) Markswift2003
The file is attached here and updated in the appropriate posts in the 1619DR, 1619BPD and S928 forums.

If anyone notices any errors or omissions, please let me know.]]> 1 Tue, 28 Jul 2026 18:03:01 +0000 http://forum.zidoo.tv/index.php?threads/zidoo-uhd-8000-4k-video-issue-after-processing-in-adobe-premiere-pro.103692/ http://forum.zidoo.tv/index.php?threads/zidoo-uhd-8000-4k-video-issue-after-processing-in-adobe-premiere-pro.103692/ invalid@example.com (Strobox) Strobox
Zidoo UHD-8000 4K video issue after processing in Adobe Premiere Pro.]]> 10 Mon, 27 Jul 2026 18:11:43 +0000 http://forum.zidoo.tv/index.php?threads/wi-fi-antenna.103678/ http://forum.zidoo.tv/index.php?threads/wi-fi-antenna.103678/ invalid@example.com (viktor965) viktor965 2 Sun, 26 Jul 2026 22:54:36 +0000 http://forum.zidoo.tv/index.php?threads/playback-artifacts-issues.96710/ http://forum.zidoo.tv/index.php?threads/playback-artifacts-issues.96710/ invalid@example.com (Starshine) Starshine I bought a Z9X a while ago and since then encounter artifacts when playing files (container does not matter and codec also does not).
I have attached images as example.
Those seem to trigger randomly (but very frequently; there are also a few files that always trigger this issue) and require a restart to fix.
If not restarted, the artifacts also appear on the next video.
A reset of the device did not help and this issue also occurs on different displays with different cables.
Has...

Playback artifacts/issues]]> 5 Thu, 25 Jun 2026 10:42:40 +0000 http://forum.zidoo.tv/index.php?threads/faq-tips-june-2026.103515/ http://forum.zidoo.tv/index.php?threads/faq-tips-june-2026.103515/ invalid@example.com (Zidoo Support-Kim) Zidoo Support-Kim The purpose is also to make these resources easier to find through forum search and keyword matching.


1. [New] Official Guides
On our new official website, these two pages may help you--
*Guides for supported music services https://www.eversolo.com/musicservice/tidal.html
Other Guides & Manuals:...

FAQ & Tips | June 2026]]> Sat, 20 Jun 2026 15:49:09 +0000 http://forum.zidoo.tv/index.php?threads/moving-files.103489/ http://forum.zidoo.tv/index.php?threads/moving-files.103489/ invalid@example.com (Harebone) Harebone
I have two USB HDD attached to my Zidoo z9x 8k. There are several files I want to move from one HDD to the other HDD. Does Zidoo have a function to transfer (cut and paste) multiple files at once?
Thanks]]> 1 Mon, 01 Jun 2026 17:46:33 +0000 http://forum.zidoo.tv/index.php?threads/proposed-a-better-way-of-handling-bonus-material-extras-that-go-along-with-a-movie-or-tv-show.99750/ http://forum.zidoo.tv/index.php?threads/proposed-a-better-way-of-handling-bonus-material-extras-that-go-along-with-a-movie-or-tv-show.99750/ invalid@example.com (RasterEyes) RasterEyes awful job via TMDB/TVDB/TVMaze doing metadata matching (even if you use a more helpful file naming convention than I have used in the example below).

I really don't want the Zidoo to even try matching, however, because even when successful the resulting poster wall item rarely...

Proposed: A better way of handling bonus material ("extras") that go along with a movie or TV show]]> 3 Fri, 29 May 2026 14:09:55 +0000 http://forum.zidoo.tv/index.php?threads/tv-shows-replacing-episode-thumbs.103375/ http://forum.zidoo.tv/index.php?threads/tv-shows-replacing-episode-thumbs.103375/ invalid@example.com (Cornbuster) Cornbuster
I have a problem, for which I can't find a solution.

I'm designing my own images for the backgrounds of individual TV show episodes. However, due to a typo in a thumbnail file, a low-resolution image (scraped automaticly) has "slipped in" for one specific episode.

My question is whether there is a way to update the affected image (replacing it with my own) without having to clear the entire image cache.
After all, images cannot be changed manually within the episode view (my...

TV-Shows: Replacing Episode-thumbs]]> Sun, 24 May 2026 12:42:24 +0000 http://forum.zidoo.tv/index.php?threads/zidoo-moviepostergen.103343/ http://forum.zidoo.tv/index.php?threads/zidoo-moviepostergen.103343/ invalid@example.com (Danie) Danie
I’ve created a small open-source utility called MoviePosterGen for Zidoo users who keep demo clips, trailers, test files, or custom movie folders that Home Theatre sometimes leaves unmatched.

The app scans a given folder recursively, finds movie files, extracts a frame, and generates local Zidoo-friendly artwork and metadata files beside each movie file:

• MovieName-poster.jpg
• MovieName-fanart.jpg
• MovieName.nfo

This is especially useful for demo material...

Zidoo MoviePosterGen]]> 2 Sun, 24 May 2026 11:26:02 +0000 http://forum.zidoo.tv/index.php?threads/dark-picture-on-1080p-projector-how-to-configure-for-best-picture.101442/ http://forum.zidoo.tv/index.php?threads/dark-picture-on-1080p-projector-how-to-configure-for-best-picture.101442/ invalid@example.com (Jayaraj J) Jayaraj J
I tried tweaking the configuration on both zidoo (picture parameters, AI optimization, etc.)...

Dark Picture on 1080P Projector - How to configure for best picture]]> 2 Mon, 18 May 2026 05:59:41 +0000 http://forum.zidoo.tv/index.php?threads/slide-show-and-spotify.103280/ http://forum.zidoo.tv/index.php?threads/slide-show-and-spotify.103280/ invalid@example.com (marian siczek) marian siczek Any thoughts on it anybody?]]> 7 Sat, 02 May 2026 06:18:40 +0000 http://forum.zidoo.tv/index.php?threads/big-help.103201/ http://forum.zidoo.tv/index.php?threads/big-help.103201/ invalid@example.com (dean2162) dean2162 I hope you can all help me on this
I put my hard drive into z30 pro and it’s saying
No posters movies 0 , but there are loads of films on there. The other thing is I can send films to the machine. By samba server . But on my pc in network if you click on the z30 icon
It says the request url was not found on server
Thanks Dean
How do I know if the film I sent is on the hard drive . In network page on the left under network is say share_ samba . If I click on this a folder...

Big help]]> 1 Fri, 03 Apr 2026 05:19:07 +0000 http://forum.zidoo.tv/index.php?threads/uhd3000-way-to-label-2-episodes-joined-together.97915/ http://forum.zidoo.tv/index.php?threads/uhd3000-way-to-label-2-episodes-joined-together.97915/ invalid@example.com (Netmask) Netmask 5 Fri, 27 Mar 2026 11:54:20 +0000 http://forum.zidoo.tv/index.php?threads/solution-zidoo-continually-rebooting.102844/ http://forum.zidoo.tv/index.php?threads/solution-zidoo-continually-rebooting.102844/ invalid@example.com (Gatt9) Gatt9
I believe I've figured out what is happening.

It appears to me that when the Zidoo boots, with the default settings, it is trying to load/refresh the posterwall before the Zidoo has established the wireless network connection and hits a fatal exception because it has no network...

Solution: Zidoo continually rebooting]]> 3 Fri, 27 Feb 2026 20:07:26 +0000 http://forum.zidoo.tv/index.php?threads/add-dolby-atmos-or-dts-x-demo-trailers-to-your-home-theater.98600/ http://forum.zidoo.tv/index.php?threads/add-dolby-atmos-or-dts-x-demo-trailers-to-your-home-theater.98600/ invalid@example.com (Rajiv Kumar) Rajiv Kumar
Do we have something similar in Zidoo either by default or a hack ? Please advise...]]> 7 Sun, 25 Jan 2026 14:23:26 +0000 http://forum.zidoo.tv/index.php?threads/getting-write-access-to-internal-hdd.99944/ http://forum.zidoo.tv/index.php?threads/getting-write-access-to-internal-hdd.99944/ invalid@example.com (BoOmBoxeR13) BoOmBoxeR13 Device: Zidoo Z3000 Pro
Please tell me how to enable recording on the hdd? (No write permissions, something like that)
New hdd installed correctly and works fine at all,
I previously found a topic on this issue, but could not figure it out(
I will be grateful for any help]]> 6 Thu, 22 Jan 2026 19:06:48 +0000 http://forum.zidoo.tv/index.php?threads/zidoo-with-synology.102486/ http://forum.zidoo.tv/index.php?threads/zidoo-with-synology.102486/ invalid@example.com (waleed787) waleed787
I'm connecting my synology to Zidoo

and it's work fine when I play large size movie the real-time bit rate over 100 mb/s start to paused for A couple of seconds and keep doing this during the whole movie

and when I check the way how to connect the Zidoo with a Synology in the website I noticed after I update my synology some of the Setting was changed For example the it was like what was recommended from them SMB 2 Max minimum and the minimum is SMB 1 when I try to change it I get...

zidoo with synology]]> 2 Thu, 08 Jan 2026 16:29:05 +0000 http://forum.zidoo.tv/index.php?threads/mediainfo-download-site.101764/ http://forum.zidoo.tv/index.php?threads/mediainfo-download-site.101764/ invalid@example.com (Netmask) Netmask https://www.videohelp.com/software/MediaInfo

There are numerous other sites that make you jump through unnecessary hoops etc.]]> 3 Wed, 07 Jan 2026 11:44:24 +0000 http://forum.zidoo.tv/index.php?threads/which-hd-format-recommended-z20-pro-on-windows-11.102343/ http://forum.zidoo.tv/index.php?threads/which-hd-format-recommended-z20-pro-on-windows-11.102343/ invalid@example.com (LePiotr) LePiotr
I just purchased a Z20 Pro and a brand new 16TB HD. I understand I need to format the HD before inserting it in the Z20's bay. Which format would you recommend?

I intend to use my Zidoo in combination with an Asus ROG NUC mini-PC running Windows 11.

The Z20 will be connected to my TV with the delivered HDMI cable.

I understand the Zidoo, mini-PC and TV should preferably all be connected to the router via ethernet?

Any help...

Which HD format recommended (Z20 Pro on Windows 11)]]> 1 Sat, 03 Jan 2026 02:49:09 +0000 http://forum.zidoo.tv/index.php?threads/can-anyone-explain-encodes-that-have-dolby-vision-profile-8-along-with-hdr10-hdr10-formats.96227/ http://forum.zidoo.tv/index.php?threads/can-anyone-explain-encodes-that-have-dolby-vision-profile-8-along-with-hdr10-hdr10-formats.96227/ invalid@example.com (Jimbo Randy) Jimbo Randy @Markswift2003 . I am sorry to ping you but I assumed you would know this for sure. What is the attached encoding format? It looks like Dolby Vision Profile 8? But it also has HDR10 and HDR10+ formats? Is this one of those "hybrid" files that we were discussing a while ago in another thread?

Fyi: this is a show that is only streaming. It streams in both DV and HDR10/HDR10+. Is this file combining the streams? Or is it just for compatibility. In other words, is this one of...

Can anyone explain encodes that have Dolby Vision Profile 8 along with HDR10/HDR10+ formats?]]> 19